Keith Flack
GBNice product, but very poor communication. The wrong pump motor was sent and I called to inform them. The lady was nice and said if I could send her pictures she would get it corrected. I sent photos of the wrong pump they sent and photos of the one I had. She said she would get back to me no later than the next day. She did not call so two days later I called her back. She said she would get the correct part sent out and have a return label included so I could return the wrong pump. The new part arrived and worked great. However, there was no return label. I called to inform them that we needed a return label. Two days ago I was promised that they would email a return label to me, but as of today I still have not received it. This is concerning since they clearly stated that if I did not return the first pump within a week they would charge me for an additional pump. This has not been a very good experience. Proper communication would have gone a long way to making this transaction a pleasant experience. The label should have arrived I yesterday's email. I am still waiting and the pump is gathering dust on the shelf.
DENNIS
GBPefect and easy Parts fit perfect, installed in less than 5 minutes and I was back in business.
Sean
GBWould leave zero stars Would leave zero stars, but that is not an option. Ordered parts on 2/15/20, got an email 2/18/20 stating parts would take an additional 5-7 business days to arrive. It is now April 11th and I have yet to receive my parts. Asked for a refund, no refund issued. Thieves.
RAY GREENLEE
GBI will use them again. It was fine until they began giving me home work.
Consumer
GBDO NOT BUY FROM THIS SITE DO NOT BUY FROM THIS SITE! I usually look at reviews before I purchase but did not before I placed my order on 5/3/2021. Today is 5/27/2012 and no order and worse, THEY WILL NOT CALL YOU BACK! FRAUD / FRAUD / FRAUD