Absolutely the worse Absolutely the worse. Ordered filters on 04/29 still no confirmed tracking number. After numerous e-mails they finally said we will look into it and that was a week ago. Tried calling and you get a recording saying due to high volume of calls you wait will be longer then it disconnects you. Never again, will file a complaint with credit card company

Read the fine print in large print...NO… Read the fine print in large print...NO ORDERS UNDER $25 ARE RETURNABLE!! I bought a $17 dollar part from them based on the photo they provided. I received a different part even though the same picture showed up on my invoice. They said "not returnable" and that the picture shown was for demonstration purposes only?!!?? They misrepresented the product visually and did not take any responsibility for their error. Guess who gets stuck? Not them! I will be challenging the charge with PayPal and Visa.

Cluless Customer Service Ordered a part and was given a delivery date. Delivery date kept getting pushed out and customer service kept replying to emails with vague and canned responses. Finally called them and they said my order was messed up on their end. They cancelled the original order and wanted to create a new one at twice the original cost. Customer service is outsourced and clueless. Avoid Pool Supply World.

Charged my credit card, no shipment Charged my credit card, no confirmed shipment, no shipment tracking, no replies to numerous emails, chat does not work, and your phone calls will never be answered while you wait on hold. Will dispute with my credit card company. Don’t bother trying to do business with them

No way to contact or track orders Ordered a pool ladder may 24th unable to get any updates tracking information or anyone on the phone sitting here for a live chat over 70 minutes and I still have a 70 minute wait sent them an email no response. Paid with pay pal will have to file for my money back.went on again today no one available for live chat. Sent complain to pay pal to cancel my order. Calling credit card next then Better Business Bureau