Amanda
GBTechnician Coaches The one thing I loved the most about my experience is the personable, helpful, and patient service I received from my Tech Coach! I could tell he was present the WHOLE time ( and we know tech issues are timely) but he never made me feel belittled, incapable, or ill at any point. There's a lot to be said for that give the situation at hand (accessing my phone device, which is hard to live with out in 2024 unfortunately) Thanks Ron for all your help!
shoshana biro
GBSuccessful claim Fitbit 4 dead battery My Fitbit 4 that I bought on Amazon had battery charging problem. Asurion chat agent asked a few simple questions to make sure that I was legit and within a few minutes I received confirmation for the claim.
magdeline
GBFishing forever Thank you for knowing my phone went fishing forever. After it fell into the fishing hole, it's gone with the current. Thankful I caught the moment since I was tiktok live. The phone will be missed greatly. Thank you for the fast customer service.
Ernand Aquino
GBAwesome customer support Awesome customer support, Lyka went out to help me activate my watches, walked me through it and made sure it’s working…
Holly
GBLiza my tech support coach was great Liza, my tech coach was very thorough and explained everything perfectly, getting my issue resolved 100%. Will use this service again as it was easy to navigate my way through and was able to chat and resolve quickly.