shoshana biro
GBSuccessful claim Fitbit 4 dead battery My Fitbit 4 that I bought on Amazon had battery charging problem. Asurion chat agent asked a few simple questions to make sure that I was legit and within a few minutes I received confirmation for the claim.
Merideth
GBI will do this for everything… I will do this for everything electronic from here on out. Companies and their so called warranties aren't what you think but won't know that until its too late. Not these guys though. They'll cover it. Quickly too!
Tyler Schulmeister
CAUsed them to replace my phone Used them to replace my phone , they didn't have my current phone to replace with a similar one so they offered me one that "was of equal quality" ...... I specifically asked about the camera and they said it was just as good , turned out to be a lie . When I tried to get my old phone back to repair it myself the lady got hostile with me because I waited two weeks ( I fly out or town for work on a 2 week schedule) she pretty much told me it's not her problem. I won't be using them ever again
Holly
GBLiza my tech support coach was great Liza, my tech coach was very thorough and explained everything perfectly, getting my issue resolved 100%. Will use this service again as it was easy to navigate my way through and was able to chat and resolve quickly.
Delora Heiss
GBJessica was amazing and so… Jessica was amazing and so knowledgeable and efficient. She had great things to say about her company so that made it so much easier to trust that they would do exactly as they promised and they did.