Zaire
GBGood transparency I really enjoy for one the quick response time that is something across the board that I think is done really well here. In general I would have liked to know more about what was happening with my product in depth upfront first however I think some of that could also be mitigated by the correct line of questioning. I just on a personal note would have enjoyed having the same access to the same level of information without maybe being as inquisitive. Other than that I had a really outstanding customer service experience with Ricky today.
Claude
GBHappy customerI I spent hours trying to get my problem fixed and ten minutes after contacting Assurion, my problem was fixed. Will use them again.
Chelsey Lujan
GBJason is the GOAT If you are lucky enough to get Jason as your customer service agent, you are guaranteed to have an awesome day. He was incredibly thorough, helpful, but made whole process fun and lighthearted. I can’t say enough good things about the experience I just had in the service that was provided by Jason.
customer
GBEverytime I speak with someone Everytime I speak with someone, whether it's a claim or activation they are so patient and does their absolute best to resolve any issue I may have. 10 out 10 I definitely recommend 😊
shane davenport
GB121 experience filling the claim was… 121 experience filling the claim was easy Wilson pretty much did everything for me just had to give a little information All in all about 10 minutes and we were done