Novella
GBAsurion was there for me when the company went out of business! I had purchased a product less than a year ago with a 2 year extended warranty from the company, but also I purchased a 2 year warranty from Asurion. Today, the product failed to operate. I tried to contact the company, their website no longer exists. I contacted Ricky from Asurion via chat. He was able to get me a full refund. He agreed, it's a great thing that I purchased the Asurion warranty, otherwise I'd be out a lot of money! Thank you Ricky and Asurion!
Ernand Aquino
GBAwesome customer support Awesome customer support, Lyka went out to help me activate my watches, walked me through it and made sure it’s working…
shoshana biro
GBSuccessful claim Fitbit 4 dead battery My Fitbit 4 that I bought on Amazon had battery charging problem. Asurion chat agent asked a few simple questions to make sure that I was legit and within a few minutes I received confirmation for the claim.
Claude
GBHappy customerI I spent hours trying to get my problem fixed and ten minutes after contacting Assurion, my problem was fixed. Will use them again.
Delora Heiss
GBJessica was amazing and so… Jessica was amazing and so knowledgeable and efficient. She had great things to say about her company so that made it so much easier to trust that they would do exactly as they promised and they did.