shoshana biro
GBSuccessful claim Fitbit 4 dead battery My Fitbit 4 that I bought on Amazon had battery charging problem. Asurion chat agent asked a few simple questions to make sure that I was legit and within a few minutes I received confirmation for the claim.
Dennis Mc.
GBAsurion has been outstanding Asurion has been outstanding. I have been a member with them since June 2020 and they have lived up to their promises. I have repaired or replaced my device without question. I highly recommend, and the only thing that would make me leave is if another company offered a greater dollar amount limit for the same price
Chelsey Lujan
GBJason is the GOAT If you are lucky enough to get Jason as your customer service agent, you are guaranteed to have an awesome day. He was incredibly thorough, helpful, but made whole process fun and lighthearted. I can’t say enough good things about the experience I just had in the service that was provided by Jason.
Claude
GBHappy customerI I spent hours trying to get my problem fixed and ten minutes after contacting Assurion, my problem was fixed. Will use them again.
Amanda
GBTechnician Coaches The one thing I loved the most about my experience is the personable, helpful, and patient service I received from my Tech Coach! I could tell he was present the WHOLE time ( and we know tech issues are timely) but he never made me feel belittled, incapable, or ill at any point. There's a lot to be said for that give the situation at hand (accessing my phone device, which is hard to live with out in 2024 unfortunately) Thanks Ron for all your help!