Fishing forever Thank you for knowing my phone went fishing forever. After it fell into the fishing hole, it's gone with the current. Thankful I caught the moment since I was tiktok live. The phone will be missed greatly. Thank you for the fast customer service.

Good transparency I really enjoy for one the quick response time that is something across the board that I think is done really well here. In general I would have liked to know more about what was happening with my product in depth upfront first however I think some of that could also be mitigated by the correct line of questioning. I just on a personal note would have enjoyed having the same access to the same level of information without maybe being as inquisitive. Other than that I had a really outstanding customer service experience with Ricky today.

Used them to replace my phone Used them to replace my phone , they didn't have my current phone to replace with a similar one so they offered me one that "was of equal quality" ...... I specifically asked about the camera and they said it was just as good , turned out to be a lie . When I tried to get my old phone back to repair it myself the lady got hostile with me because I waited two weeks ( I fly out or town for work on a 2 week schedule) she pretty much told me it's not her problem. I won't be using them ever again

Liza my tech support coach was great Liza, my tech coach was very thorough and explained everything perfectly, getting my issue resolved 100%. Will use this service again as it was easy to navigate my way through and was able to chat and resolve quickly.

Jessica was amazing and so… Jessica was amazing and so knowledgeable and efficient. She had great things to say about her company so that made it so much easier to trust that they would do exactly as they promised and they did.