Asurion

648 Grassmere Park, 37211, Nashville, TN, United States
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4.50
Based on 20 Reviews

5

85.00%

4

0.00%

3

5.00%

2

0.00%

1

10.00%
About Asurion

When your tech goes wrong, we're there to make it right For over 20 years, we've repaired, replaced, and protected the devices you rely on most. Committed to user experience and service At Asurion, we thrive on constantly innovating to provide best-in-class customer experience. We value Asurion customers' reviews and feedback as it gives us an opportunity to continue to improve. Get connected to our experts Industry leading mobile protection For the majority of people, cell phone insurance is worth it. Asurion phone insurance plans provide coverage above and beyond the typical warranty, including water damage or if your phone is lost or stolen. Learn about mobile protection Protection for all your favorite tech Asurion Home+ offers one simple plan that covers all your favorite home tech—no matter when or where you bought it. Learn about Asurion Home+

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customer
GB

Everytime I speak with someone Everytime I speak with someone, whether it's a claim or activation they are so patient and does their absolute best to resolve any issue I may have. 10 out 10 I definitely recommend 😊

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shane davenport
GB

121 experience filling the claim was… 121 experience filling the claim was easy Wilson pretty much did everything for me just had to give a little information All in all about 10 minutes and we were done

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Dennis Mc.
GB

Asurion has been outstanding Asurion has been outstanding. I have been a member with them since June 2020 and they have lived up to their promises. I have repaired or replaced my device without question. I highly recommend, and the only thing that would make me leave is if another company offered a greater dollar amount limit for the same price

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ZebraJellyfish Photography llc
GB

Where to begin... Where to begin.... Your website is deceiving and inefficient. Waiting for a page to load causes one to think it's not working and makes one tap another time only to learn the website is loading slow. Anyway, asurion makes it incredibly frustrating to start a claim. It's most likely coded to cause frustration and deceit to drive people away from using it. This is something in reporting to the State Attorneys General office, Dept of Consumer Affairs and to Amazon corporate.

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Chelsey Lujan
GB

Jason is the GOAT If you are lucky enough to get Jason as your customer service agent, you are guaranteed to have an awesome day. He was incredibly thorough, helpful, but made whole process fun and lighthearted. I can’t say enough good things about the experience I just had in the service that was provided by Jason.

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