Successful claim Fitbit 4 dead battery My Fitbit 4 that I bought on Amazon had battery charging problem. Asurion chat agent asked a few simple questions to make sure that I was legit and within a few minutes I received confirmation for the claim.

I will do this for everything… I will do this for everything electronic from here on out. Companies and their so called warranties aren't what you think but won't know that until its too late. Not these guys though. They'll cover it. Quickly too!

Asurion has been outstanding Asurion has been outstanding. I have been a member with them since June 2020 and they have lived up to their promises. I have repaired or replaced my device without question. I highly recommend, and the only thing that would make me leave is if another company offered a greater dollar amount limit for the same price

Used them to replace my phone Used them to replace my phone , they didn't have my current phone to replace with a similar one so they offered me one that "was of equal quality" ...... I specifically asked about the camera and they said it was just as good , turned out to be a lie . When I tried to get my old phone back to repair it myself the lady got hostile with me because I waited two weeks ( I fly out or town for work on a 2 week schedule) she pretty much told me it's not her problem. I won't be using them ever again

Being deployed overseas Being deployed overseas, making claims online is rough. Thank goodness for online help/agents because they do everything for you. Marry was on it. Extremely helpful and fast. She did everything for me online and made my life easier.