Where to begin... Where to begin.... Your website is deceiving and inefficient. Waiting for a page to load causes one to think it's not working and makes one tap another time only to learn the website is loading slow. Anyway, asurion makes it incredibly frustrating to start a claim. It's most likely coded to cause frustration and deceit to drive people away from using it. This is something in reporting to the State Attorneys General office, Dept of Consumer Affairs and to Amazon corporate.

Asurion was there for me when the company went out of business! I had purchased a product less than a year ago with a 2 year extended warranty from the company, but also I purchased a 2 year warranty from Asurion. Today, the product failed to operate. I tried to contact the company, their website no longer exists. I contacted Ricky from Asurion via chat. He was able to get me a full refund. He agreed, it's a great thing that I purchased the Asurion warranty, otherwise I'd be out a lot of money! Thank you Ricky and Asurion!

121 experience filling the claim was… 121 experience filling the claim was easy Wilson pretty much did everything for me just had to give a little information All in all about 10 minutes and we were done

Successful claim Fitbit 4 dead battery My Fitbit 4 that I bought on Amazon had battery charging problem. Asurion chat agent asked a few simple questions to make sure that I was legit and within a few minutes I received confirmation for the claim.

Jessica was amazing and so… Jessica was amazing and so knowledgeable and efficient. She had great things to say about her company so that made it so much easier to trust that they would do exactly as they promised and they did.