121 experience filling the claim was… 121 experience filling the claim was easy Wilson pretty much did everything for me just had to give a little information All in all about 10 minutes and we were done

Liza my tech support coach was great Liza, my tech coach was very thorough and explained everything perfectly, getting my issue resolved 100%. Will use this service again as it was easy to navigate my way through and was able to chat and resolve quickly.

Where to begin... Where to begin.... Your website is deceiving and inefficient. Waiting for a page to load causes one to think it's not working and makes one tap another time only to learn the website is loading slow. Anyway, asurion makes it incredibly frustrating to start a claim. It's most likely coded to cause frustration and deceit to drive people away from using it. This is something in reporting to the State Attorneys General office, Dept of Consumer Affairs and to Amazon corporate.

Technician Coaches The one thing I loved the most about my experience is the personable, helpful, and patient service I received from my Tech Coach! I could tell he was present the WHOLE time ( and we know tech issues are timely) but he never made me feel belittled, incapable, or ill at any point. There's a lot to be said for that give the situation at hand (accessing my phone device, which is hard to live with out in 2024 unfortunately) Thanks Ron for all your help!

Happy customerI I spent hours trying to get my problem fixed and ten minutes after contacting Assurion, my problem was fixed. Will use them again.