
Joan
GBGood experience! I was happy to dispose of my old computer in a responsible way. This was great! The packing box that was sent to me made the return easy. Now to spend my shop card responsibly!

CBB
GBPhobio Recommended Good communication. A bit confusing at the start, as I hadn't yet gotten my replacement laptop, but emails implied that I had already started my return. Packing instructions were easy to follow. Mailed return took a long time.

unhappy customer
CArip off. rip off. $1250 phone, 4 years old, $61 value ?? then reduced to $14 ?? had full original packaging, ear buds etc.... there was nothing wrong with the screen on my phone, then I get a report about the screen problems and drastically reduced value. I will not be using Phobio again.

Cheryl
GBSimple process The process was simple, well communicated and tracking for the return box and arrival was really good. I was notified quickly when my device was checked and received my Costco e-card. Very happy with the experience.

Cyndi P
GBFair trade in value and super easy process! Super easy to complete trade in process from start to finish. Fair trade in value quote. Well protective shipping box with everything needed was received timely. Including easy to follow instructions from device preparation to packaging device. Quick trade in value gift card arrived quicker than expected. Great experience!