customer
GBWas fine Was fine. Only thing was it wasn't clear the instruction booklet was actually a booklet (looked like a single sheet) so I didn't immediately see all the instructions.
Lucy
GBeasy and straightforward It was very easy and straightforward. I didn’t feel they trying to uncut me or find something wrong with my trade in. It was good I would definitely consider using them again.
JDR
GBNo hassle trade-in...clear communications! Instructions on the process were very clear and communications were timely and informative. I knew about the status of my trade in at every step of the process.
jjtosu
GBPhobio is Fabio! My recent Phobio experience was a great one from start to finish. The estimate process was quick and precise. Waiting for the box to send my device in was quick. Obtaining my trade-in credit was very fast. The only I wish was better was getting a little more for my old device. Nevertheless, I will be recommending Phobio to anyone I know that needs or wants to trade-in their tech. Thanks Phobio!
Cheryl
GBSimple process The process was simple, well communicated and tracking for the return box and arrival was really good. I was notified quickly when my device was checked and received my Costco e-card. Very happy with the experience.