customer
GBGood experience Good experience. Took time. The email update system should provide accurate info - the emails stated my device hadn’t been received, when I had tracking confirmation of receipt. It took 5 days for my device tracking to show received on their end.
CBB
GBPhobio Recommended Good communication. A bit confusing at the start, as I hadn't yet gotten my replacement laptop, but emails implied that I had already started my return. Packing instructions were easy to follow. Mailed return took a long time.
Joan
GBGood experience! I was happy to dispose of my old computer in a responsible way. This was great! The packing box that was sent to me made the return easy. Now to spend my shop card responsibly!
Heather Caldwell
CAThe process went smoothly The process went smoothly, no unexpected surprises. The refund went through fairly fast and I liked having the Amazon gift card. I would recommend Phobio to people.
unhappy customer
CArip off. rip off. $1250 phone, 4 years old, $61 value ?? then reduced to $14 ?? had full original packaging, ear buds etc.... there was nothing wrong with the screen on my phone, then I get a report about the screen problems and drastically reduced value. I will not be using Phobio again.