
JDR
GBNo hassle trade-in...clear communications! Instructions on the process were very clear and communications were timely and informative. I knew about the status of my trade in at every step of the process.

customer
GBWas fine Was fine. Only thing was it wasn't clear the instruction booklet was actually a booklet (looked like a single sheet) so I didn't immediately see all the instructions.

Heather Caldwell
CAThe process went smoothly The process went smoothly, no unexpected surprises. The refund went through fairly fast and I liked having the Amazon gift card. I would recommend Phobio to people.

jjtosu
GBPhobio is Fabio! My recent Phobio experience was a great one from start to finish. The estimate process was quick and precise. Waiting for the box to send my device in was quick. Obtaining my trade-in credit was very fast. The only I wish was better was getting a little more for my old device. Nevertheless, I will be recommending Phobio to anyone I know that needs or wants to trade-in their tech. Thanks Phobio!

CBB
GBPhobio Recommended Good communication. A bit confusing at the start, as I hadn't yet gotten my replacement laptop, but emails implied that I had already started my return. Packing instructions were easy to follow. Mailed return took a long time.