Phobio makes it easy to trade in your old device Phobio makes it easy to trade in your old model, providing an upfront quote on its value, plus prepaid shipping and the right materials to ship it delivered to your door. Good service and a fair price for a working yet dated electronic device that may have otherwise ended up in the landfill.

Good experience! I was happy to dispose of my old computer in a responsible way. This was great! The packing box that was sent to me made the return easy. Now to spend my shop card responsibly!

poor client communication Your attempt to inform me with multiple auto-emails only served to confuse. Your numerous requests to send in my watch happened *after* I’d shipped it to you; your system doesn’t check your available data (scanned shipping label, etc) to check if the watch is already either in transit or in your position. These false emails made me worry the watch was lost in transit or by your staff. Your emails all come from no-reply addresses, with no easy way to contact you. Your progress dashboard is misleading, easily misinterpreted to show more/less progress than actual. Your final declaration that payment has been issued doesn’t bother to mention how I will receive it (m— post mail? e-gift card? Credit to Costco Visa card? I still don’t know. Overall, your client-communication needs significant improvement.

Great company that works with Costco… After receiving the return box I had some questions and they were answered right away very professionally. I felt comfortable that this was a legitimate site. Thank you, will recommend to family and friends.

rip off. rip off. $1250 phone, 4 years old, $61 value ?? then reduced to $14 ?? had full original packaging, ear buds etc.... there was nothing wrong with the screen on my phone, then I get a report about the screen problems and drastically reduced value. I will not be using Phobio again.