Good experience Good experience. Took time. The email update system should provide accurate info - the emails stated my device hadn’t been received, when I had tracking confirmation of receipt. It took 5 days for my device tracking to show received on their end.

Simple process The process was simple, well communicated and tracking for the return box and arrival was really good. I was notified quickly when my device was checked and received my Costco e-card. Very happy with the experience.

Free shipping and free box plus useful… Free shipping and free box plus useful instructions and an accurate status bar made the whole process easy to execute. The payment was exactly as proposed since our old equipment was in good shape. Will keep this in mind for our next computer swap-out!

Phobio is Fabio! My recent Phobio experience was a great one from start to finish. The estimate process was quick and precise. Waiting for the box to send my device in was quick. Obtaining my trade-in credit was very fast. The only I wish was better was getting a little more for my old device. Nevertheless, I will be recommending Phobio to anyone I know that needs or wants to trade-in their tech. Thanks Phobio!

The estimate was very quick The estimate was very quick, instructions for sending my Apple Watch were easy to follow and digital gift card was posted to my email quickly after receiving and inspecting the watch. It took a little time to get the watch from my location across the country but in general, very satisfied with the process.