
CBB
GBPhobio Recommended Good communication. A bit confusing at the start, as I hadn't yet gotten my replacement laptop, but emails implied that I had already started my return. Packing instructions were easy to follow. Mailed return took a long time.

customer
GBWas fine Was fine. Only thing was it wasn't clear the instruction booklet was actually a booklet (looked like a single sheet) so I didn't immediately see all the instructions.

customer
GBSimple, smooth, efficient! This whole process was simple, smooth, and efficient. I was able to do everything online, ship off my device smoothly, and got the payment to my email to be used immediately.

Joan
GBGood experience! I was happy to dispose of my old computer in a responsible way. This was great! The packing box that was sent to me made the return easy. Now to spend my shop card responsibly!

customer Craig C
GBEasy to use Easy to use. Supplying a Phobio supplied shipping box makes the return simple.