Nana Provides Exceptional Service Even though Samsung made the warranty repair more difficult - Nana was terrific. When the repair ticket was reopened - Nana fit it into my schedule, had all potential parts needed shipped to the home and sent the same technician to reassess the problem and repair the refrigerator. I would use Nana again.

DO NOT EVER get Home Depot extended… DO NOT EVER get Home Depot extended warranty on appliances! After 4 days of "select another availability", was scheduled for today, March 28. No call no show. Worst "repair" service company on earth. Phone support is non-existant, their answering machine tells yo to go to their website which is ZERO HELP. Stay away, at all costs.

Scheduling an appointment was a breeze Scheduling an appointment was a breeze! Exemplary service from the technician who was professional, polite, and skilled. He diagnosed the problem quickly and fixed it! I’d recommend this company for your repair needs.

Pleasantly Surprised Our experience so far has been pretty seamless! After submitting our claim we received confirmation emails of parts ordered and appointment(s) made. Our first appointment technician was professional, on-time, and knowledgeable. We hope to see him again to complete the job!

Nana Home Visit/Refrigerator I bought a GE refrigerator in June 2022.. it stopped freezing and making ice in October. Under warranty I was assigned Nana services for repair. Daniel the technician was awesome. This was not a quick repair. He made two service visits and had to order refrigerant that took a few day to get. He was on time, very neat and obviously very knowledgeable of his craft. I will use Nana exclusively for home repairs from here on. Highly Recommend., Kevin W.