horrible customer service This has been one of the worst customer service experiences. I originally requested a service appointment on June 14, 2023. The time frame given was 8 am until 5 pm. After waiting this entire time, I was told at approximately 5:30 that there was no technician available. The service was rescheduled for July 12, 2023 with an arrival time between 8 am and noon. After the arrival window had passed, I was then told I would have to reschedule for the following day. I cannot continue to rearrange my daily schedule to accommodate these fruitless service appointments.

Professional, punctual, and fixed The repair technician, Wilson, provided a professional level of service and resolved the underlying issue with our washer. Wilson kept us informed of each step of the process, while being a pleasure to talk to. I would happily use the service again if a future issue arises.

My technician was friendly and… My technician was friendly and experienced. He fixed several issues in a timely manner. I would use Nana again for any other repairs. Great job by Richard. Thanks. Nils

Our technition Luke was amazing Our technition Luke was amazing. Her was on time and answered my questions. He was quick and efficient and answered my text and concerns.

The service technician Hector The service technician Hector, was very professional and knowledgeable about all home appliances, and made the requested repairs in a timely manner. My only concern was the high cost of the minor repairs done. Thanks!