Kudos Steve and DJI Drone Service Steve was extremely responsive in helping us troubleshoot stubborn registration of a new replacement Phantom 4 Pro V2. Appeared that DJI’s servers were either down or otherwise unresponsive one evening, causing the Go4.0 App to repeatedly freeze after hitting “Activate”. Kudos Steve & DJI Drone Service!

Cheaper than dji care refresh! Ppl quick tip! Loyalty is great when appriciated! Dji DRONE GREAT! But and stick to the care refresh if you want to show your loyalty to dji as a company, however if the dji doesn't appreciate that loyalty for what ever reason! Insure your drone with bubble it dot com, its 2yrs cover! 1 yr more than dji and its 30% cheaper!😁 Great product! Truly! But a malfunction that cost you to loose the drone would cost you dearly regardless if product is faulty! And they would charge you heavily for a replacement doesn't matter if care refresh is active or not! Loyalty to their brand comes at an heavy price tag, Dji is a great brand but I'm sharing my story with all family and friend so they csb make up their own minds.

things go wrong but they did good in my book It took more then 2 months (never got my drone back), but they made good by sending me a refurbished mavic 2 pro (which is what i had). They sent me a extra battery, joysticks, and almost a whole set of propellors. I'd definitely recommend using them.

Great drones but most of all reliable after service Been using DJI drones since 2015. Ive crashed two drones in this time, one in 2017 and one recently. Their repair service is top notch, in fact i would dare say that on top of the obvious technologic advantage DJI has over competitors, their excellent after-sale service is what makes me trust to stick with them. Having a crashed drone is a scary experience of your investment (especially now with the Mavic 3 being quite pricey) and because of there fast response with picking up the broken drone, analyzing it an replacing it, much of that anxiety is no more. I will stick with DJI no matter what others say.

I Own the Mavic air 2 and upgraded to… I Own the Mavic air 2 and upgraded to the smart Controller at a cost of £550 . I was about to order the new Mavic 3 only to realise that the Mavic 3 isn’t compatible with the original Smart Controller. DJI this is so unfair What do all the thousands of consumers do with there original Smart controller.? This probably means that non of us will by the Mavic 3 . Shameful on DJI