Damion Fritz
GBDid a great job repairing my DJI MINI3… Did a great job repairing my DJI MINI3 PRO..Came back looking like new, no tool marks or anything. They reset the computers and everything so I had to re-register and ad my profile. My drone crashed into a tree and broke the gimble tried to repair it myself but wasted money and time and still didnt get it fixed, so sent it to these professionals at DDS and im very happy.. I'm ready for the snow now so I can take some great cinematic shots at the park. Enjoy the new year everyone.
Jacopo
GBI sent my dpi mini 3 pro a month ago to… I sent my dpi mini 3 pro a month ago to be repaired because it gave me a gimbal stuck error. I was charged $60 to repair the drone, but it came back to me with an aggravated issue, the gimbal this time wouldn't even calibrate, while it did before sending it to DJI repair service. I contacted them again and they told me to send it back to them and that this time I wasn't going to be charged. After going back and forth with them several times (both by emails and phone) they diagnosed the same issue the drone had before (what a surprise!) and they offered me a $30 discount to repair it. This is the worst customer service I encountered in my life, they don't know what they are doing and the don't care about their customers. A nightmare.
Noaman Khalid
GBAll my review not for DDS it's for dji All my review not for DDS all of them I wrote on the trust pilot was for DJI and the was all true about DJI they are the biggest crook thanak
Mark Koeppen
GBI must recant my previous review I must recant my previous review. After giving time to process, DJI Drone Service has restored my faith in them and has agreed to send my missing parts back to me with an upgrade of Gimbal globe and filter. I want to thank you giys at DJI Drone Services for the follow up and going above what was asked for to make this right. I will definately be recommending your services and apologize for the hasty review I posted before giving yall time to review my issues. Thank you
Jonas De Ro
JPGreat drones but most of all reliable after service Been using DJI drones since 2015. Ive crashed two drones in this time, one in 2017 and one recently. Their repair service is top notch, in fact i would dare say that on top of the obvious technologic advantage DJI has over competitors, their excellent after-sale service is what makes me trust to stick with them. Having a crashed drone is a scary experience of your investment (especially now with the Mavic 3 being quite pricey) and because of there fast response with picking up the broken drone, analyzing it an replacing it, much of that anxiety is no more. I will stick with DJI no matter what others say.