Kudos Steve and DJI Drone Service Steve was extremely responsive in helping us troubleshoot stubborn registration of a new replacement Phantom 4 Pro V2. Appeared that DJI’s servers were either down or otherwise unresponsive one evening, causing the Go4.0 App to repeatedly freeze after hitting “Activate”. Kudos Steve & DJI Drone Service!

things go wrong but they did good in my book It took more then 2 months (never got my drone back), but they made good by sending me a refurbished mavic 2 pro (which is what i had). They sent me a extra battery, joysticks, and almost a whole set of propellors. I'd definitely recommend using them.

Every Little Thing! Needed some screws for my Mavic 2 Pro. Was able to get not only those but an assortment of screws for the drone. Quick service, fast shipping, great prices, free shipping (and return) for evaluation of damage, and an assortment of parts that the manufacturer either won’t sell or is very slow to ship. Add the great sales and DJIdroneservice is the obvious choice for drones and parts/service.

Mavic 2 Pro purchase Purchased my Mavic 2Pro/Smart Controller combo from DJIdroneservice during the Black Friday sale. Also received an additional $100 off using a discount code from Mavic Pilots. Great price and prompt shipment! Nice doing business with DDS!

DJI ,Never Again Sent my drone to the Netherlands for repair, it was delivered on the Friday but went missing until the Monday. It was sent because a screw head broke off while tryingbto replace a propeller. There was no other issues. Once the report came through it had a camera gimble malfunction, ecu malfunction, and physical damage to one of the legs. I ended up paying €65 for i dont really know what as they admitted the malfunctions.As a gesture of good will they did replace it with a new drone after several emails. It took almost a week for my drone to be returned but there was no extras not even propellers. So basically a one screw repairment took about 1 month, unexplained damage to my drone on arrival at the factory, €65 and not even a replacement proppeller set. Although the communications were good on the whole it was a nightmare situation as they have your drone and you feel like your being blackmailed. Afraid to say i would advise against DJI and i wont be buying anything of theirs again unfortunately they let themselves down