They replaced two motors & arms on my… They replaced two motors & arms on my Mavic Pro, only to install the original damaged props. Come on guys, who does that? Replace the props. When I emailed them about this, they never responded. Definitely a once & done kind or merchant with no customer service of any kind. They take your money & run. Find someone else if you want the repair done right.

Every Little Thing! Needed some screws for my Mavic 2 Pro. Was able to get not only those but an assortment of screws for the drone. Quick service, fast shipping, great prices, free shipping (and return) for evaluation of damage, and an assortment of parts that the manufacturer either won’t sell or is very slow to ship. Add the great sales and DJIdroneservice is the obvious choice for drones and parts/service.

5* experience from beginning to end 5* experience from beginning to end. I have to admit, I was worried about sending a very expensive drone by mail to a company I had never heard of in another state. DJIDrone service delivered everything as promised, free shipping both ways, very timely repair, good communications (you can see where they are in the process on the website) and free return. They were also the cheapest price I compared. I wouldn’t hesitate to use this company again. Thanks for getting me back in the air again.

Best DJI Repair Shop These guys are the best, fastest, honest and most economical DJI repair house out there. I fly a bit more freely knowing they've got my back should anything go wrong! And I still can't believe they cover the Fedex shipping in both direction, whether they perform the repair or not. And when i hot my bird back, they threw in a sweet gift too!

DJI ,Never Again Sent my drone to the Netherlands for repair, it was delivered on the Friday but went missing until the Monday. It was sent because a screw head broke off while tryingbto replace a propeller. There was no other issues. Once the report came through it had a camera gimble malfunction, ecu malfunction, and physical damage to one of the legs. I ended up paying €65 for i dont really know what as they admitted the malfunctions.As a gesture of good will they did replace it with a new drone after several emails. It took almost a week for my drone to be returned but there was no extras not even propellers. So basically a one screw repairment took about 1 month, unexplained damage to my drone on arrival at the factory, €65 and not even a replacement proppeller set. Although the communications were good on the whole it was a nightmare situation as they have your drone and you feel like your being blackmailed. Afraid to say i would advise against DJI and i wont be buying anything of theirs again unfortunately they let themselves down