You are the Best most honorable service hands down. You made a little boys dream of owning a drone and instilled confidence in a 65 year old man that there are good honest and caring service venues out there. Ty for servicing my drone. Being my drone wasn't the best one out there by far you made me feel like it was.

Great drones but most of all reliable after service Been using DJI drones since 2015. Ive crashed two drones in this time, one in 2017 and one recently. Their repair service is top notch, in fact i would dare say that on top of the obvious technologic advantage DJI has over competitors, their excellent after-sale service is what makes me trust to stick with them. Having a crashed drone is a scary experience of your investment (especially now with the Mavic 3 being quite pricey) and because of there fast response with picking up the broken drone, analyzing it an replacing it, much of that anxiety is no more. I will stick with DJI no matter what others say.

things go wrong but they did good in my book It took more then 2 months (never got my drone back), but they made good by sending me a refurbished mavic 2 pro (which is what i had). They sent me a extra battery, joysticks, and almost a whole set of propellors. I'd definitely recommend using them.

Cheaper than dji care refresh! Ppl quick tip! Loyalty is great when appriciated! Dji DRONE GREAT! But and stick to the care refresh if you want to show your loyalty to dji as a company, however if the dji doesn't appreciate that loyalty for what ever reason! Insure your drone with bubble it dot com, its 2yrs cover! 1 yr more than dji and its 30% cheaper!😁 Great product! Truly! But a malfunction that cost you to loose the drone would cost you dearly regardless if product is faulty! And they would charge you heavily for a replacement doesn't matter if care refresh is active or not! Loyalty to their brand comes at an heavy price tag, Dji is a great brand but I'm sharing my story with all family and friend so they csb make up their own minds.

Mavic 2 Pro purchase Purchased my Mavic 2Pro/Smart Controller combo from DJIdroneservice during the Black Friday sale. Also received an additional $100 off using a discount code from Mavic Pilots. Great price and prompt shipment! Nice doing business with DDS!