Real quick to take your money Real quick to take your money! VERY slow on returning drone and when they do, It's missing key components like control plug so you can't connect controller to phone. it was on controller when I sent it in. Also missing gambrel cover which was also attached when sent in. Customer service sucks!!! the 800 number they display keeps you on hold till it hangs up on you. I WANT ALL MY PARTS BACK. CONTROLLER IS USELESS TO ME WITHOUT MY "C" PLUG ADAPTER!!!!!

Mavic 2 Pro purchase Purchased my Mavic 2Pro/Smart Controller combo from DJIdroneservice during the Black Friday sale. Also received an additional $100 off using a discount code from Mavic Pilots. Great price and prompt shipment! Nice doing business with DDS!

Cheaper than dji care refresh! Ppl quick tip! Loyalty is great when appriciated! Dji DRONE GREAT! But and stick to the care refresh if you want to show your loyalty to dji as a company, however if the dji doesn't appreciate that loyalty for what ever reason! Insure your drone with bubble it dot com, its 2yrs cover! 1 yr more than dji and its 30% cheaper!😁 Great product! Truly! But a malfunction that cost you to loose the drone would cost you dearly regardless if product is faulty! And they would charge you heavily for a replacement doesn't matter if care refresh is active or not! Loyalty to their brand comes at an heavy price tag, Dji is a great brand but I'm sharing my story with all family and friend so they csb make up their own minds.

They replaced two motors & arms on my… They replaced two motors & arms on my Mavic Pro, only to install the original damaged props. Come on guys, who does that? Replace the props. When I emailed them about this, they never responded. Definitely a once & done kind or merchant with no customer service of any kind. They take your money & run. Find someone else if you want the repair done right.

You are the Best most honorable service hands down. You made a little boys dream of owning a drone and instilled confidence in a 65 year old man that there are good honest and caring service venues out there. Ty for servicing my drone. Being my drone wasn't the best one out there by far you made me feel like it was.