Jacopo
GBI sent my dpi mini 3 pro a month ago to… I sent my dpi mini 3 pro a month ago to be repaired because it gave me a gimbal stuck error. I was charged $60 to repair the drone, but it came back to me with an aggravated issue, the gimbal this time wouldn't even calibrate, while it did before sending it to DJI repair service. I contacted them again and they told me to send it back to them and that this time I wasn't going to be charged. After going back and forth with them several times (both by emails and phone) they diagnosed the same issue the drone had before (what a surprise!) and they offered me a $30 discount to repair it. This is the worst customer service I encountered in my life, they don't know what they are doing and the don't care about their customers. A nightmare.
Kehinde
GBCheaper than dji care refresh! Ppl quick tip! Loyalty is great when appriciated! Dji DRONE GREAT! But and stick to the care refresh if you want to show your loyalty to dji as a company, however if the dji doesn't appreciate that loyalty for what ever reason! Insure your drone with bubble it dot com, its 2yrs cover! 1 yr more than dji and its 30% cheaper!😁 Great product! Truly! But a malfunction that cost you to loose the drone would cost you dearly regardless if product is faulty! And they would charge you heavily for a replacement doesn't matter if care refresh is active or not! Loyalty to their brand comes at an heavy price tag, Dji is a great brand but I'm sharing my story with all family and friend so they csb make up their own minds.
Damion Fritz
GBDid a great job repairing my DJI MINI3… Did a great job repairing my DJI MINI3 PRO..Came back looking like new, no tool marks or anything. They reset the computers and everything so I had to re-register and ad my profile. My drone crashed into a tree and broke the gimble tried to repair it myself but wasted money and time and still didnt get it fixed, so sent it to these professionals at DDS and im very happy.. I'm ready for the snow now so I can take some great cinematic shots at the park. Enjoy the new year everyone.
MW
GBBest DJI Repair Shop These guys are the best, fastest, honest and most economical DJI repair house out there. I fly a bit more freely knowing they've got my back should anything go wrong! And I still can't believe they cover the Fedex shipping in both direction, whether they perform the repair or not. And when i hot my bird back, they threw in a sweet gift too!
Harvey Savies
GBI Own the Mavic air 2 and upgraded to… I Own the Mavic air 2 and upgraded to the smart Controller at a cost of £550 . I was about to order the new Mavic 3 only to realise that the Mavic 3 isn’t compatible with the original Smart Controller. DJI this is so unfair What do all the thousands of consumers do with there original Smart controller.? This probably means that non of us will by the Mavic 3 . Shameful on DJI