I sent my dpi mini 3 pro a month ago to… I sent my dpi mini 3 pro a month ago to be repaired because it gave me a gimbal stuck error. I was charged $60 to repair the drone, but it came back to me with an aggravated issue, the gimbal this time wouldn't even calibrate, while it did before sending it to DJI repair service. I contacted them again and they told me to send it back to them and that this time I wasn't going to be charged. After going back and forth with them several times (both by emails and phone) they diagnosed the same issue the drone had before (what a surprise!) and they offered me a $30 discount to repair it. This is the worst customer service I encountered in my life, they don't know what they are doing and the don't care about their customers. A nightmare.

All my review not for DDS it's for dji All my review not for DDS all of them I wrote on the trust pilot was for DJI and the was all true about DJI they are the biggest crook thanak

I Own the Mavic air 2 and upgraded to… I Own the Mavic air 2 and upgraded to the smart Controller at a cost of £550 . I was about to order the new Mavic 3 only to realise that the Mavic 3 isn’t compatible with the original Smart Controller. DJI this is so unfair What do all the thousands of consumers do with there original Smart controller.? This probably means that non of us will by the Mavic 3 . Shameful on DJI

Total failure Total failure. Sent my drone in for repair, paid $474 and was returned a drone (not mine) that was in even worse shape than the one I sent in. I contacted Djidroneservice to complain and was told the 'technician' checked it out and it was repaired. The drone I received would not even turn on...and had a cracked arm. Very disappointed in the money spent for repairs not made (actually a different Phantom 3A was returned), the customer service when I contacted them and their failure to follow up. NOT RECOMMENDED

Every Little Thing! Needed some screws for my Mavic 2 Pro. Was able to get not only those but an assortment of screws for the drone. Quick service, fast shipping, great prices, free shipping (and return) for evaluation of damage, and an assortment of parts that the manufacturer either won’t sell or is very slow to ship. Add the great sales and DJIdroneservice is the obvious choice for drones and parts/service.