Total failure Total failure. Sent my drone in for repair, paid $474 and was returned a drone (not mine) that was in even worse shape than the one I sent in. I contacted Djidroneservice to complain and was told the 'technician' checked it out and it was repaired. The drone I received would not even turn on...and had a cracked arm. Very disappointed in the money spent for repairs not made (actually a different Phantom 3A was returned), the customer service when I contacted them and their failure to follow up. NOT RECOMMENDED

Did a great job repairing my DJI MINI3… Did a great job repairing my DJI MINI3 PRO..Came back looking like new, no tool marks or anything. They reset the computers and everything so I had to re-register and ad my profile. My drone crashed into a tree and broke the gimble tried to repair it myself but wasted money and time and still didnt get it fixed, so sent it to these professionals at DDS and im very happy.. I'm ready for the snow now so I can take some great cinematic shots at the park. Enjoy the new year everyone.

Buyer beware Buyer beware! This company will hold your money for 2 weeks and then tell you the item you bought was a "price mistake." Why does it take them 2 weeks to tell you this? Best part, once they tell you the item was a price mistake, they'll ask you to buy the lower-end model for the same price you had bought the newest model - bait and switch type move that should be fraud! I had to fight them through PayPal to get a refund due to them trying to talk me into buying the lower-end model. Stay away!!

Two weeks ago I bought about $2,400…great dealing with this store. Two weeks ago I bought about $2,400 worth of DJI M2P with Smart Controller, Refresh Care, Fly More, etc. the owner was extremely helpful despite being busy with setting up his online store. We communicated via text, email and a phone conversation. He cared about my needs, didn’t try to upsell me or anything else that sellers could do to irritate customers. Very positive experience.

Cheaper than dji care refresh! Ppl quick tip! Loyalty is great when appriciated! Dji DRONE GREAT! But and stick to the care refresh if you want to show your loyalty to dji as a company, however if the dji doesn't appreciate that loyalty for what ever reason! Insure your drone with bubble it dot com, its 2yrs cover! 1 yr more than dji and its 30% cheaper!😁 Great product! Truly! But a malfunction that cost you to loose the drone would cost you dearly regardless if product is faulty! And they would charge you heavily for a replacement doesn't matter if care refresh is active or not! Loyalty to their brand comes at an heavy price tag, Dji is a great brand but I'm sharing my story with all family and friend so they csb make up their own minds.