Paul
GBKudos Steve and DJI Drone Service Steve was extremely responsive in helping us troubleshoot stubborn registration of a new replacement Phantom 4 Pro V2. Appeared that DJI’s servers were either down or otherwise unresponsive one evening, causing the Go4.0 App to repeatedly freeze after hitting “Activate”. Kudos Steve & DJI Drone Service!
Jonas De Ro
JPGreat drones but most of all reliable after service Been using DJI drones since 2015. Ive crashed two drones in this time, one in 2017 and one recently. Their repair service is top notch, in fact i would dare say that on top of the obvious technologic advantage DJI has over competitors, their excellent after-sale service is what makes me trust to stick with them. Having a crashed drone is a scary experience of your investment (especially now with the Mavic 3 being quite pricey) and because of there fast response with picking up the broken drone, analyzing it an replacing it, much of that anxiety is no more. I will stick with DJI no matter what others say.
Damion Fritz
GBDid a great job repairing my DJI MINI3… Did a great job repairing my DJI MINI3 PRO..Came back looking like new, no tool marks or anything. They reset the computers and everything so I had to re-register and ad my profile. My drone crashed into a tree and broke the gimble tried to repair it myself but wasted money and time and still didnt get it fixed, so sent it to these professionals at DDS and im very happy.. I'm ready for the snow now so I can take some great cinematic shots at the park. Enjoy the new year everyone.
Randy Ayscue
GBMavic 2 Pro purchase Purchased my Mavic 2Pro/Smart Controller combo from DJIdroneservice during the Black Friday sale. Also received an additional $100 off using a discount code from Mavic Pilots. Great price and prompt shipment! Nice doing business with DDS!
Mark Koeppen
GBReal quick to take your money Real quick to take your money! VERY slow on returning drone and when they do, It's missing key components like control plug so you can't connect controller to phone. it was on controller when I sent it in. Also missing gambrel cover which was also attached when sent in. Customer service sucks!!! the 800 number they display keeps you on hold till it hangs up on you. I WANT ALL MY PARTS BACK. CONTROLLER IS USELESS TO ME WITHOUT MY "C" PLUG ADAPTER!!!!!