I must recant my previous review I must recant my previous review. After giving time to process, DJI Drone Service has restored my faith in them and has agreed to send my missing parts back to me with an upgrade of Gimbal globe and filter. I want to thank you giys at DJI Drone Services for the follow up and going above what was asked for to make this right. I will definately be recommending your services and apologize for the hasty review I posted before giving yall time to review my issues. Thank you

Great drones but most of all reliable after service Been using DJI drones since 2015. Ive crashed two drones in this time, one in 2017 and one recently. Their repair service is top notch, in fact i would dare say that on top of the obvious technologic advantage DJI has over competitors, their excellent after-sale service is what makes me trust to stick with them. Having a crashed drone is a scary experience of your investment (especially now with the Mavic 3 being quite pricey) and because of there fast response with picking up the broken drone, analyzing it an replacing it, much of that anxiety is no more. I will stick with DJI no matter what others say.

I sent my dpi mini 3 pro a month ago to… I sent my dpi mini 3 pro a month ago to be repaired because it gave me a gimbal stuck error. I was charged $60 to repair the drone, but it came back to me with an aggravated issue, the gimbal this time wouldn't even calibrate, while it did before sending it to DJI repair service. I contacted them again and they told me to send it back to them and that this time I wasn't going to be charged. After going back and forth with them several times (both by emails and phone) they diagnosed the same issue the drone had before (what a surprise!) and they offered me a $30 discount to repair it. This is the worst customer service I encountered in my life, they don't know what they are doing and the don't care about their customers. A nightmare.

Real quick to take your money Real quick to take your money! VERY slow on returning drone and when they do, It's missing key components like control plug so you can't connect controller to phone. it was on controller when I sent it in. Also missing gambrel cover which was also attached when sent in. Customer service sucks!!! the 800 number they display keeps you on hold till it hangs up on you. I WANT ALL MY PARTS BACK. CONTROLLER IS USELESS TO ME WITHOUT MY "C" PLUG ADAPTER!!!!!

Best DJI Repair Shop These guys are the best, fastest, honest and most economical DJI repair house out there. I fly a bit more freely knowing they've got my back should anything go wrong! And I still can't believe they cover the Fedex shipping in both direction, whether they perform the repair or not. And when i hot my bird back, they threw in a sweet gift too!