I must recant my previous review I must recant my previous review. After giving time to process, DJI Drone Service has restored my faith in them and has agreed to send my missing parts back to me with an upgrade of Gimbal globe and filter. I want to thank you giys at DJI Drone Services for the follow up and going above what was asked for to make this right. I will definately be recommending your services and apologize for the hasty review I posted before giving yall time to review my issues. Thank you

DJI ,Never Again Sent my drone to the Netherlands for repair, it was delivered on the Friday but went missing until the Monday. It was sent because a screw head broke off while tryingbto replace a propeller. There was no other issues. Once the report came through it had a camera gimble malfunction, ecu malfunction, and physical damage to one of the legs. I ended up paying €65 for i dont really know what as they admitted the malfunctions.As a gesture of good will they did replace it with a new drone after several emails. It took almost a week for my drone to be returned but there was no extras not even propellers. So basically a one screw repairment took about 1 month, unexplained damage to my drone on arrival at the factory, €65 and not even a replacement proppeller set. Although the communications were good on the whole it was a nightmare situation as they have your drone and you feel like your being blackmailed. Afraid to say i would advise against DJI and i wont be buying anything of theirs again unfortunately they let themselves down

Two weeks ago I bought about $2,400…great dealing with this store. Two weeks ago I bought about $2,400 worth of DJI M2P with Smart Controller, Refresh Care, Fly More, etc. the owner was extremely helpful despite being busy with setting up his online store. We communicated via text, email and a phone conversation. He cared about my needs, didn’t try to upsell me or anything else that sellers could do to irritate customers. Very positive experience.

Great drones but most of all reliable after service Been using DJI drones since 2015. Ive crashed two drones in this time, one in 2017 and one recently. Their repair service is top notch, in fact i would dare say that on top of the obvious technologic advantage DJI has over competitors, their excellent after-sale service is what makes me trust to stick with them. Having a crashed drone is a scary experience of your investment (especially now with the Mavic 3 being quite pricey) and because of there fast response with picking up the broken drone, analyzing it an replacing it, much of that anxiety is no more. I will stick with DJI no matter what others say.

Every Little Thing! Needed some screws for my Mavic 2 Pro. Was able to get not only those but an assortment of screws for the drone. Quick service, fast shipping, great prices, free shipping (and return) for evaluation of damage, and an assortment of parts that the manufacturer either won’t sell or is very slow to ship. Add the great sales and DJIdroneservice is the obvious choice for drones and parts/service.