I Own the Mavic air 2 and upgraded to… I Own the Mavic air 2 and upgraded to the smart Controller at a cost of £550 . I was about to order the new Mavic 3 only to realise that the Mavic 3 isn’t compatible with the original Smart Controller. DJI this is so unfair What do all the thousands of consumers do with there original Smart controller.? This probably means that non of us will by the Mavic 3 . Shameful on DJI

Kudos Steve and DJI Drone Service Steve was extremely responsive in helping us troubleshoot stubborn registration of a new replacement Phantom 4 Pro V2. Appeared that DJI’s servers were either down or otherwise unresponsive one evening, causing the Go4.0 App to repeatedly freeze after hitting “Activate”. Kudos Steve & DJI Drone Service!

Every Little Thing! Needed some screws for my Mavic 2 Pro. Was able to get not only those but an assortment of screws for the drone. Quick service, fast shipping, great prices, free shipping (and return) for evaluation of damage, and an assortment of parts that the manufacturer either won’t sell or is very slow to ship. Add the great sales and DJIdroneservice is the obvious choice for drones and parts/service.

You are the Best most honorable service hands down. You made a little boys dream of owning a drone and instilled confidence in a 65 year old man that there are good honest and caring service venues out there. Ty for servicing my drone. Being my drone wasn't the best one out there by far you made me feel like it was.

I sent my dpi mini 3 pro a month ago to… I sent my dpi mini 3 pro a month ago to be repaired because it gave me a gimbal stuck error. I was charged $60 to repair the drone, but it came back to me with an aggravated issue, the gimbal this time wouldn't even calibrate, while it did before sending it to DJI repair service. I contacted them again and they told me to send it back to them and that this time I wasn't going to be charged. After going back and forth with them several times (both by emails and phone) they diagnosed the same issue the drone had before (what a surprise!) and they offered me a $30 discount to repair it. This is the worst customer service I encountered in my life, they don't know what they are doing and the don't care about their customers. A nightmare.