They replaced two motors & arms on my… They replaced two motors & arms on my Mavic Pro, only to install the original damaged props. Come on guys, who does that? Replace the props. When I emailed them about this, they never responded. Definitely a once & done kind or merchant with no customer service of any kind. They take your money & run. Find someone else if you want the repair done right.

Great drones but most of all reliable after service Been using DJI drones since 2015. Ive crashed two drones in this time, one in 2017 and one recently. Their repair service is top notch, in fact i would dare say that on top of the obvious technologic advantage DJI has over competitors, their excellent after-sale service is what makes me trust to stick with them. Having a crashed drone is a scary experience of your investment (especially now with the Mavic 3 being quite pricey) and because of there fast response with picking up the broken drone, analyzing it an replacing it, much of that anxiety is no more. I will stick with DJI no matter what others say.

I Own the Mavic air 2 and upgraded to… I Own the Mavic air 2 and upgraded to the smart Controller at a cost of £550 . I was about to order the new Mavic 3 only to realise that the Mavic 3 isn’t compatible with the original Smart Controller. DJI this is so unfair What do all the thousands of consumers do with there original Smart controller.? This probably means that non of us will by the Mavic 3 . Shameful on DJI

Kudos Steve and DJI Drone Service Steve was extremely responsive in helping us troubleshoot stubborn registration of a new replacement Phantom 4 Pro V2. Appeared that DJI’s servers were either down or otherwise unresponsive one evening, causing the Go4.0 App to repeatedly freeze after hitting “Activate”. Kudos Steve & DJI Drone Service!

Did a great job repairing my DJI MINI3… Did a great job repairing my DJI MINI3 PRO..Came back looking like new, no tool marks or anything. They reset the computers and everything so I had to re-register and ad my profile. My drone crashed into a tree and broke the gimble tried to repair it myself but wasted money and time and still didnt get it fixed, so sent it to these professionals at DDS and im very happy.. I'm ready for the snow now so I can take some great cinematic shots at the park. Enjoy the new year everyone.