Stay away from LG Stay away from LG. I shifted to LG when Samsung started to go downhill . Samsung use to be one of the best. unfortunately I've had a couple repairs on an LG refrigerator cooling system for a fridge purchased in 2019 and then I found out today there's a major class action lawsuit in 2020 against LG and like 20 of the refrigerator models. What bothers me is retail stores continue to these models that are major recalls or problems I remember reading that JD power has good reviews on LG appliances but now I can't even trust JD power. I guess it's back to GE or Whirlpool for me. I'm glad I didn't pull the trigger on the LG television (also known to have many problems). I bought a Sony instead and for 4 years it's been great. I'm staying away from anything made in China or Korea

Worst customer service I have… Worst customer service I have experienced, EVER! I have an 8 month old LG dryer that stopped working; it is still under warranty. I called the LG support number four times trying to get them to schedule a service appointment but each time they would say that they needed me to check something first. First it was to check the vent, when I told them it was clear they said I should probably have it professionally cleaned. Next they wanted me to have an electrician come out and check the voltage. This has gone on four days with them never scheduling a service appointment. It ended this afternoon with them promising to have someone call me back to schedule an appointment but, of course, that didn’t happen. I will never buy another LG product!

Unhygenic Technician One of the technicans from LG who came to repair my aircon compressor was absolutely unhygenic. After doing the repair, he used my washbasin to wash his hands and horror of all horrors, he washed and gargled his mouth and spit out the contents from his mouth😱!!!!!!!!

Never again My LG refrigerator is less than two years old which I think is awfully early for a repair. That aside, I called for repair a week and a half ago. They ordered a part based on my description of the issue, which was shipped to my house. The part arrived within 2 to 3 days as promised. I still have to wait another week for the serviceman to make the repair. They had scheduled my repair two and a half weeks out from my initial call. All communication was done via text message. Calling the numbers they provide to contact my service provider, I never reached a human being. I left five voicemail messages over a period of three days and never got a response until I sent it with an urgent status. Still no phone call and no human contact. Just a text message indicating that my appointment is set for 13 February. I responded that I thought that was an awfully long time to wait for a refrigerator repair and I’ve been without a refrigerator already for well over a week. There was no response. At this point I, can either wait another week for my appointment, or just call someone local who I know will come within 48 hours. I would never have sought repair through the manufacturer had I known I would get this terrible service. It should be known that the number I contacted was the number for Support on the back of one of the booklets that came with the appliance.

I scheduled a refrigerator repair I scheduled a refrigerator repair, then got a text late last night saying they were not available and would not reschedule. Horrible way to run things