Great customer service Great customer service. Actual people respond and care about your satisfaction. It doesn't matter how big the purchase, they will make it right in a rare occasion a resolution is needed. Will do business again!

Gas block and tube. From the purchasing to receiving the… From the purchasing to receiving the items I must say I am impressed. I received email confirmation of the order status of shipment, tracking information and confirmation of delivery. This is how it should be done. Product was shipped the same day as ordered. I will definitely be shopping here again.

Super impressive service Super impressive service, listing was correct and accurate. ship as promised, and product exactly as I had wanted. I will look forward to doing additional business with this company! 5+ rating!

Absolutely ridiculous shipping service Absolutely ridiculous shipping service. Company sent me a notification that my item had been shipped but didn't actually give it to USPS until five days later. I live less than two hours from this company, it's been eight days and I still haven't received my package. I will not be buying from Dirty Bird USA again.

Good communication The part I ordered wasn't in stock by the time my order was being processed. Jennifer made sure to quickly let me know the situation, and offered alternatives or to be placed first on the list when the next shipment arrived. I didn't have to wonder what was taking my order so long, or make a call and be put on hold for half an hour. I was informed and given options the next day after I placed my order, and that level of communication should be noted.