Great customer service Great customer service. Actual people respond and care about your satisfaction. It doesn't matter how big the purchase, they will make it right in a rare occasion a resolution is needed. Will do business again!

Not sure how I ended up with a box... Not sure how I ended up with a box, a thank you note and plastic cushions but no product but they made it right, Sounds strange but it happened..

I ordered an AR15 pistol grip and a set… I ordered an AR15 pistol grip and a set of anti-walk trigger pins. Shipping estimate was Saturday delivery. The parts arrived Thursday, two days early. Ordered last Thursday. Grip and pins arrived in a padded envelope and were in great shape. BRD communicated via email multiple times to keep me informed of the status of my order. The products appear to be quality.

The staff is friendly and very helpful The staff is friendly and very helpful. They helped me with everything I needed from getting my FSC down to picking up my order after the background check. I recommend if you're looking for a firearm from knowledgeable people then this is the place to go.

I’ve never experienced better customer… I’ve never experienced better customer service when buying a firearms part. I bought the dirty bird ambi lower. Alex communicated with me by email very promptly. He let me ship them an HRF concepts RCM (the polymer thing that clamps on the magwell to make it super flared) to ensure fitment was good, which it was. He included the RCM in the box when he shipped out the ambi lower to my FFL. I’ve yet to assemble to lower, but it seems to be very good quality with very nice controls, and I think it’s probably the most slept on lower in the industry.