It took a little promping... It took 2 tries, but I received my order (promptly, once it actually left the store). Requests for ratings came WAY before my order arrived, which was pretty irritating. My second order, the 1st was without issues. I will order from Dirty Bird again, recommend if you aren't in a real hurry to receive.

Gas block and tube. From the purchasing to receiving the… From the purchasing to receiving the items I must say I am impressed. I received email confirmation of the order status of shipment, tracking information and confirmation of delivery. This is how it should be done. Product was shipped the same day as ordered. I will definitely be shopping here again.

Good communication The part I ordered wasn't in stock by the time my order was being processed. Jennifer made sure to quickly let me know the situation, and offered alternatives or to be placed first on the list when the next shipment arrived. I didn't have to wonder what was taking my order so long, or make a call and be put on hold for half an hour. I was informed and given options the next day after I placed my order, and that level of communication should be noted.

Absolutely ridiculous shipping service Absolutely ridiculous shipping service. Company sent me a notification that my item had been shipped but didn't actually give it to USPS until five days later. I live less than two hours from this company, it's been eight days and I still haven't received my package. I will not be buying from Dirty Bird USA again.

Revised review I cancelled my order because Fedex was the problem not Dirty Birds. Fedex was to deliver by 12/3 and did not Then I was told by Fedex they could not find my package so based on their information I cancelled my order. Now Fedex found the package but i already cancelled. This issue was NOT Dirty Birds fault. It was all on misinformation from Fedex.