Not sure how I ended up with a box... Not sure how I ended up with a box, a thank you note and plastic cushions but no product but they made it right, Sounds strange but it happened..

Dirty Bird gives you great options Dirty Bird gives you the option to make your purchase online so you can lock in your price and know that your items are in stock. You can get a notification when your purchase is ready for pick up. It’s a simple, quick, and easy to get what you want when you want it. The staff will also look up a hard to find item and order it for you. Dirty Bird will also price match the big corporate brand discounts. Support a local business like Dirty Bird to keep our local community strong and stable.

Outstanding Company! I had the best experience with this company. They enjoy their jobs , and actually give professional advice and suggestions. I have to personally give a massive shout out to Michael Faas for his help with making my masterpiece. The Cerakote was perfect! The Pin and weld was perfect! The communication was perfect, and I sincerely consider him to be a friend. I can’t recommend this company enough. Thank you so much Mikey, can’t wait for my next project. I will definitely be back in the near future. Sincere thanks. Jimmy James Wu!

I’ve never experienced better customer… I’ve never experienced better customer service when buying a firearms part. I bought the dirty bird ambi lower. Alex communicated with me by email very promptly. He let me ship them an HRF concepts RCM (the polymer thing that clamps on the magwell to make it super flared) to ensure fitment was good, which it was. He included the RCM in the box when he shipped out the ambi lower to my FFL. I’ve yet to assemble to lower, but it seems to be very good quality with very nice controls, and I think it’s probably the most slept on lower in the industry.

Great customer service. I ordered the wrong part by mistake. Contacted customer service and they graciously canceled that order. Didn't even ask if I wanted to order a different part. I did however order another part a couple days later. Item showed up quickly.