Great customer service. I ordered the wrong part by mistake. Contacted customer service and they graciously canceled that order. Didn't even ask if I wanted to order a different part. I did however order another part a couple days later. Item showed up quickly.

Super impressive service Super impressive service, listing was correct and accurate. ship as promised, and product exactly as I had wanted. I will look forward to doing additional business with this company! 5+ rating!

Revised review I cancelled my order because Fedex was the problem not Dirty Birds. Fedex was to deliver by 12/3 and did not Then I was told by Fedex they could not find my package so based on their information I cancelled my order. Now Fedex found the package but i already cancelled. This issue was NOT Dirty Birds fault. It was all on misinformation from Fedex.

I ordered an AR15 pistol grip and a set… I ordered an AR15 pistol grip and a set of anti-walk trigger pins. Shipping estimate was Saturday delivery. The parts arrived Thursday, two days early. Ordered last Thursday. Grip and pins arrived in a padded envelope and were in great shape. BRD communicated via email multiple times to keep me informed of the status of my order. The products appear to be quality.

Great customer service Great customer service. Actual people respond and care about your satisfaction. It doesn't matter how big the purchase, they will make it right in a rare occasion a resolution is needed. Will do business again!