Great service on a left-hand upper Ordered a complete left hand upper. Price was very competitive. Shipping cost was reasonable, the upper was well packaged, and I received prompt tracking information and then the item itself in 3 days. Upper seems to work great and be of high quality. Given the good experience, I am confident I will be buying here again.

It took a little promping... It took 2 tries, but I received my order (promptly, once it actually left the store). Requests for ratings came WAY before my order arrived, which was pretty irritating. My second order, the 1st was without issues. I will order from Dirty Bird again, recommend if you aren't in a real hurry to receive.

Not sure how I ended up with a box... Not sure how I ended up with a box, a thank you note and plastic cushions but no product but they made it right, Sounds strange but it happened..

Good communication The part I ordered wasn't in stock by the time my order was being processed. Jennifer made sure to quickly let me know the situation, and offered alternatives or to be placed first on the list when the next shipment arrived. I didn't have to wonder what was taking my order so long, or make a call and be put on hold for half an hour. I was informed and given options the next day after I placed my order, and that level of communication should be noted.

Gas block and tube. From the purchasing to receiving the… From the purchasing to receiving the items I must say I am impressed. I received email confirmation of the order status of shipment, tracking information and confirmation of delivery. This is how it should be done. Product was shipped the same day as ordered. I will definitely be shopping here again.