Great customer service. I ordered the wrong part by mistake. Contacted customer service and they graciously canceled that order. Didn't even ask if I wanted to order a different part. I did however order another part a couple days later. Item showed up quickly.

Good communication The part I ordered wasn't in stock by the time my order was being processed. Jennifer made sure to quickly let me know the situation, and offered alternatives or to be placed first on the list when the next shipment arrived. I didn't have to wonder what was taking my order so long, or make a call and be put on hold for half an hour. I was informed and given options the next day after I placed my order, and that level of communication should be noted.

Revised review I cancelled my order because Fedex was the problem not Dirty Birds. Fedex was to deliver by 12/3 and did not Then I was told by Fedex they could not find my package so based on their information I cancelled my order. Now Fedex found the package but i already cancelled. This issue was NOT Dirty Birds fault. It was all on misinformation from Fedex.

Great first time gun buying transaction The price of the gun and shipping were very reasonable. My transaction was easy. First time buying a gun online. I do recommend talking to the FFL vendor on your end to find out the cost of transfer though.

Dirty Bird gives you great options Dirty Bird gives you the option to make your purchase online so you can lock in your price and know that your items are in stock. You can get a notification when your purchase is ready for pick up. It’s a simple, quick, and easy to get what you want when you want it. The staff will also look up a hard to find item and order it for you. Dirty Bird will also price match the big corporate brand discounts. Support a local business like Dirty Bird to keep our local community strong and stable.