Good communication The part I ordered wasn't in stock by the time my order was being processed. Jennifer made sure to quickly let me know the situation, and offered alternatives or to be placed first on the list when the next shipment arrived. I didn't have to wonder what was taking my order so long, or make a call and be put on hold for half an hour. I was informed and given options the next day after I placed my order, and that level of communication should be noted.

Not sure how I ended up with a box... Not sure how I ended up with a box, a thank you note and plastic cushions but no product but they made it right, Sounds strange but it happened..

I’ve never experienced better customer… I’ve never experienced better customer service when buying a firearms part. I bought the dirty bird ambi lower. Alex communicated with me by email very promptly. He let me ship them an HRF concepts RCM (the polymer thing that clamps on the magwell to make it super flared) to ensure fitment was good, which it was. He included the RCM in the box when he shipped out the ambi lower to my FFL. I’ve yet to assemble to lower, but it seems to be very good quality with very nice controls, and I think it’s probably the most slept on lower in the industry.

Always great company to do business… Always great company to do business with. Great prices and great customer service. Can’t thank them enough for all my guns,rifles and ammunition. Fast service and great atmosphere when buying a gun.

Dirty Bird industries The ammo is great. Gun parts are awesome. And at reasonable prices . Ureally can’t go wrong . I have some of there parts in 2 of my ARs . Excellent quality.