Great customer service Great customer service. Actual people respond and care about your satisfaction. It doesn't matter how big the purchase, they will make it right in a rare occasion a resolution is needed. Will do business again!

I’ve never experienced better customer… I’ve never experienced better customer service when buying a firearms part. I bought the dirty bird ambi lower. Alex communicated with me by email very promptly. He let me ship them an HRF concepts RCM (the polymer thing that clamps on the magwell to make it super flared) to ensure fitment was good, which it was. He included the RCM in the box when he shipped out the ambi lower to my FFL. I’ve yet to assemble to lower, but it seems to be very good quality with very nice controls, and I think it’s probably the most slept on lower in the industry.

Great service on a left-hand upper Ordered a complete left hand upper. Price was very competitive. Shipping cost was reasonable, the upper was well packaged, and I received prompt tracking information and then the item itself in 3 days. Upper seems to work great and be of high quality. Given the good experience, I am confident I will be buying here again.

Good communication The part I ordered wasn't in stock by the time my order was being processed. Jennifer made sure to quickly let me know the situation, and offered alternatives or to be placed first on the list when the next shipment arrived. I didn't have to wonder what was taking my order so long, or make a call and be put on hold for half an hour. I was informed and given options the next day after I placed my order, and that level of communication should be noted.

Gas block and tube. From the purchasing to receiving the… From the purchasing to receiving the items I must say I am impressed. I received email confirmation of the order status of shipment, tracking information and confirmation of delivery. This is how it should be done. Product was shipped the same day as ordered. I will definitely be shopping here again.