Absolutely ridiculous shipping service Absolutely ridiculous shipping service. Company sent me a notification that my item had been shipped but didn't actually give it to USPS until five days later. I live less than two hours from this company, it's been eight days and I still haven't received my package. I will not be buying from Dirty Bird USA again.

Great customer service. I ordered the wrong part by mistake. Contacted customer service and they graciously canceled that order. Didn't even ask if I wanted to order a different part. I did however order another part a couple days later. Item showed up quickly.

Great service on a left-hand upper Ordered a complete left hand upper. Price was very competitive. Shipping cost was reasonable, the upper was well packaged, and I received prompt tracking information and then the item itself in 3 days. Upper seems to work great and be of high quality. Given the good experience, I am confident I will be buying here again.

I ordered an AR15 pistol grip and a set… I ordered an AR15 pistol grip and a set of anti-walk trigger pins. Shipping estimate was Saturday delivery. The parts arrived Thursday, two days early. Ordered last Thursday. Grip and pins arrived in a padded envelope and were in great shape. BRD communicated via email multiple times to keep me informed of the status of my order. The products appear to be quality.

Great customer service Great customer service. Actual people respond and care about your satisfaction. It doesn't matter how big the purchase, they will make it right in a rare occasion a resolution is needed. Will do business again!