Run away The company is a legit company but after receiving a broken doll right out of the box, and after waiting two months on shipping. The company has been extremely unhelpful on getting my issue resolved. The doll was around $3000 and it is unusable, and the company could care less. My recommendation is go shop somewhere else or just set your money on fire and watch it burn.

Tori doll... service and shipping Very fast shipping had the TORI doll to IN ABOUT A WERE... would definitely recommend these people...top NOTCH

I made a mistake and was financially eviscerated I made a mistake by not including an option and cancelled my order in less than 24 hours. The doll was at least days away from going into production. I was charged $400.00 (20% of total) for cancelling. $400.00!!! Under no circumstance do business with this company. There are many others with better prices and better superior customer service. I could not be more disappointed.

As described... Shipment was tough because it needed a signature and the box was cheap but remained in tact...different language writing all over it... but product was exactly as advertised. Tougher to use as a 6'2 215 pound kinda tall guy but the thing is awesome lol.

Great Customer Support I got all that I ordered and it was shipped pretty quickly, there were massive issues with my local delivery company which caused a lot of delay but the Joy Love Dolls support responded to my emails multiple times very fast and were helpful, assisting me until I got my order.