The product is pretty heavy but The product is pretty heavy, about 140lbs. Tough getting it into certain positions but once you get it there it's smooth sailing. It stays cold so a good heating blanket is a must, takes about an hour to get to a decent temperature. Orifice heating insert is great and makes the product that much better. I can't really get the doll to stand like it's supposed to, couple of thrusts and the knees start buckling. A good product and the weight actually makes for a good workout so you're in shape when the real thing comes along. More realistic than I thought

Great website! Great selection on the website! Very easy to navigate as well and lots of products!

Great Customer Support I got all that I ordered and it was shipped pretty quickly, there were massive issues with my local delivery company which caused a lot of delay but the Joy Love Dolls support responded to my emails multiple times very fast and were helpful, assisting me until I got my order.

Incomplete shipping The doll I ordered shipped without the head, and I did not receive any documentation or shipping information for an additional package. A customer service rep did promise to follow-up, but only after I reached out to the company. To date, I still have not received what I paid for. Update: The head arrived several days later. Beyond the expected arrival date, but in good condition. Better communication would have earned 5-stars.

As described... Shipment was tough because it needed a signature and the box was cheap but remained in tact...different language writing all over it... but product was exactly as advertised. Tougher to use as a 6'2 215 pound kinda tall guy but the thing is awesome lol.