Great customers service Great customers service, product was better than expecter 5/5

Excellent Service 5/5 Everything was in the time frame that they said it would all take. 1- 3 weeks. In this case it was 3 weeks, however the Doll had a lot of custom options so I could understand the time it took. The Doll arrived exactly as specified and was shipped in a durable box with excellent packaging. The box was highly discreet, even the delivery driver had no idea what it was. I have ordered previously from A different company website and got the doll I ordered with the customizations I specified except she had the wrong skin color. JLD is very professional and makes certain the order is done to your specifications and delivered on time. I recommend JLD over any other website when looking to purchase yourself a companion.

I ordered my doll on February 5th and… I ordered my doll on February 5th and it has now been 25 days. it is currently February 26th and I haven’t gotten any updates and they won’t respond to my email or my call, I understand Chinese new year slowed things down and I don’t mind the wait I just don’t like that I haven’t received any updates after such a large investment.

As described... Shipment was tough because it needed a signature and the box was cheap but remained in tact...different language writing all over it... but product was exactly as advertised. Tougher to use as a 6'2 215 pound kinda tall guy but the thing is awesome lol.

Great Customer Support I got all that I ordered and it was shipped pretty quickly, there were massive issues with my local delivery company which caused a lot of delay but the Joy Love Dolls support responded to my emails multiple times very fast and were helpful, assisting me until I got my order.