Excellent Service 5/5 Everything was in the time frame that they said it would all take. 1- 3 weeks. In this case it was 3 weeks, however the Doll had a lot of custom options so I could understand the time it took. The Doll arrived exactly as specified and was shipped in a durable box with excellent packaging. The box was highly discreet, even the delivery driver had no idea what it was. I have ordered previously from A different company website and got the doll I ordered with the customizations I specified except she had the wrong skin color. JLD is very professional and makes certain the order is done to your specifications and delivered on time. I recommend JLD over any other website when looking to purchase yourself a companion.

Can't get in touch with anyone by… Can't get in touch with anyone by phone and no response to Emails. Been waiting for going on 5 weeks and would just appreciate some feedback on what's going on. Hopefully I can update this review with a more positive one. Customer service definitely needs major improvement

I haven’t gotten my order and have… I haven’t gotten my order and have tried contacting y’all in multiple ways.

I ordered my doll on February 5th and… I ordered my doll on February 5th and it has now been 25 days. it is currently February 26th and I haven’t gotten any updates and they won’t respond to my email or my call, I understand Chinese new year slowed things down and I don’t mind the wait I just don’t like that I haven’t received any updates after such a large investment.

very easy to find product,interfaces… very easy to find product,interfaces are very nice