Average dude
GBIncomplete shipping The doll I ordered shipped without the head, and I did not receive any documentation or shipping information for an additional package. A customer service rep did promise to follow-up, but only after I reached out to the company. To date, I still have not received what I paid for. Update: The head arrived several days later. Beyond the expected arrival date, but in good condition. Better communication would have earned 5-stars.
Syvang Pheauboonma
GBExperience was great Experience was great, give great details and info on product. Navigate through the website was easy. Made a purchase. Now waiting for product to arrive. So I can give my reviews.
James USA
GBFar better than the reviews imply! I guess sometimes it’s better to read the reviews after. I may have never bought from JLD if I did. My doll is GREAT. The Kenzie doll is exactly what I was looking for. I’m a pretty short guy. She’s basically eye to eye with me standing. I wish she were a little closer to 5’ even. Not sure what these other people have been experiencing but, my communication with support was always timely and super helpful. I even ordered “off the menu”(so to speak) and was accommodated beyond expectations. No reason here to order from a different company for any future purchases. Thank you Rachelle. If I had built my girl 100% custom, she would not have been this good. 👍🏼
Timothy
GBThe product is pretty heavy but The product is pretty heavy, about 140lbs. Tough getting it into certain positions but once you get it there it's smooth sailing. It stays cold so a good heating blanket is a must, takes about an hour to get to a decent temperature. Orifice heating insert is great and makes the product that much better. I can't really get the doll to stand like it's supposed to, couple of thrusts and the knees start buckling. A good product and the weight actually makes for a good workout so you're in shape when the real thing comes along. More realistic than I thought
Black Jack
GBI ordered my doll on February 5th and… I ordered my doll on February 5th and it has now been 25 days. it is currently February 26th and I haven’t gotten any updates and they won’t respond to my email or my call, I understand Chinese new year slowed things down and I don’t mind the wait I just don’t like that I haven’t received any updates after such a large investment.