Never received my order Never received my order and my email wasn’t answered when I inquired about it.

Zero communication, no shipping information given Tried to contact vendor multiple times with questions about order status and never received a response, not even an acknowledgment. It is stated that an order email will be sent when things have shipped. My last order just showed up out of nowhere and it still shows as unfulfilled on their website. My latest order, again unfulfilled and no emails about shipping or anything. The zero return policy also isn't great but in general I love their shop and their products, but they used to actually communicate and I'm wondering what's changed over the last few years.

Order placed Dec 20th… Order placed Dec 20th…. Nothing, no shipment, I waited until the 28th to send an email to their support it’s now the 3rd of January and still no contact. I understand we are in the holidays but there’s is no mention on the website about no communications and long ship times. Will not order from again. They snatch up your money real quick but take their time when it comes to getting what you paid for at this point I’d rather take my business elsewhere. **Update** As of January 17th still no contact.

No communication reached out twice, No communication reached out twice, No tracking either, their policy is also no returns which is ironic cause you never know if they shipped

Poor overall. Very poor service and delivery. Seven items ordered, only 5 sent. Each in separate parcels. Sent a number of emails asking where the parcels were, only one reply, stating that they had been sent and a refund given for the 2 items unavailable. Two months later, the parcels still had not arrived. As of today, 27/2/2022, 3 months after ordering, 3 items have arrived and been collected, 2 still missing! Have emailed a number of times, no reply given. I