SM
GBZero communication, no shipping information given Tried to contact vendor multiple times with questions about order status and never received a response, not even an acknowledgment. It is stated that an order email will be sent when things have shipped. My last order just showed up out of nowhere and it still shows as unfulfilled on their website. My latest order, again unfulfilled and no emails about shipping or anything. The zero return policy also isn't great but in general I love their shop and their products, but they used to actually communicate and I'm wondering what's changed over the last few years.
Emma Savage
GBI haven’t received either of my… I haven’t received either of my packages or emails saying they’ve been delivered, how can I review something I never got and I’m still waiting on???
Beatrix Roberts
GBUpdate 12/17/23 It's been over two weeks, and my item hasn't even shipped yet. Not a great first impression. Update: Items finally received on the date expected; printing is flawed & length too short (3-4"). Policy says no returns/ refunds; hoping they make good on them.
Mr B Mac
GBPoor overall. Very poor service and delivery. Seven items ordered, only 5 sent. Each in separate parcels. Sent a number of emails asking where the parcels were, only one reply, stating that they had been sent and a refund given for the 2 items unavailable. Two months later, the parcels still had not arrived. As of today, 27/2/2022, 3 months after ordering, 3 items have arrived and been collected, 2 still missing! Have emailed a number of times, no reply given. I
Sabby
NLI am still waiting for my order. I am still waiting for my order I placed in February. No updates, no tracking at all. Feels like I'm getting scammed