Carmen was awesome ❤️ she understood my… Carmen was awesome ❤️ she understood my issue and was very considerate about the situation and helped me resolve the situation. I'm differently going to stay with this store and recommend it to my friends ❤️

☆NØ WORRY ☆NØ WORRY: ALWAYS DISCREET PACKAGING & AWESOME VARIETY FOR BOTH SEXES(FAIR PRICES)~SOMETIMES PRICEY FOR HIGH QUALITY TOYS! AWESOME REAL DEAL STAFF THAT REALLY DOES GO ABOVE & BEYOND TO MAKE SURE THAT W/E THE ISSUE MAY BE THEY CAN MAKE IT RIGHT! ♡♡♡♡♡♡♡ & I must Say, Carmen who helped me with a Replacement; Actually Legitimately Cared had such a Sweet Vibe (she's gotta be H♡TT IRL!) & was Lightning Fast when it came to responding and before I could blink, She had sent me a Tracking # and my replacement item was On The Way!

Carmen Rocks! Great customer service! Forever customer made! I am a new customer and let me just say the customer service is GREAT! I ordered and amazing product that I love. Did my research and Eden was the only company to carry it. So I went for it, and I am not disappointed. Unfortunately, one of the products arrived damaged, no biggie it happens. I was able to get a replacement (that works wonderfully) very easily! Eden has made a repeat customer out of me! I am very satisfied with my products and the customer service I received from Carmen. She rocks! And let me add the shipping timing is pretty good! I received my package very quickly along with the replacement.

High quality for a great value. And top notch customer service. In an age where you can't get good customer service even if you pay extra, working with Carmen was a refreshing experience. I've been ordering from EdenFantasys irregularly for years. Their products are all quality at an excellent price. I received my last order and it looked like it had been run over. Everything inside was mashed up. I emailed customer service and Carmen replied. She was so sweet! It felt like I was talking to an old friend. She asked some basic questions and quickly began the process to send me a replacement. No teeth pulling required!

Carmen is amazing! Carmen is amazing! I accidentally chose free shipping but I needed my items before my girlfriends birthday. Upgrading the shipping and paying the xtra cost was quick and painless! And Carmen was an absolute delight!