High quality for a great value. And top notch customer service. In an age where you can't get good customer service even if you pay extra, working with Carmen was a refreshing experience. I've been ordering from EdenFantasys irregularly for years. Their products are all quality at an excellent price. I received my last order and it looked like it had been run over. Everything inside was mashed up. I emailed customer service and Carmen replied. She was so sweet! It felt like I was talking to an old friend. She asked some basic questions and quickly began the process to send me a replacement. No teeth pulling required!

Spectacular Customer Service! First time ever after a few years of ordering from this seller I had an issue with a defective product from this site in a box of otherwise perfectly fine toys. My experience reporting the issue was incredibly easy over text, and was resolved within an hour. They confirmed the product issue was likely an issue on the manufacturers end, did a spectacular job making me feel heard, and offered me the choice between store credit or a replacement- and I was even given an additional bit of store credit for the hassle. Probably my best experience with any customer service team :)

I love your products I love your products, you are helping me fulfill a lot of my fantasies

Carmen went well above and beyond my… Carmen went well above and beyond my expectations. She had my issue resolved in a matter of just a few back and forth emails. She made it seem personable and I appreciate that. Thank you Carmen.

Carmen is amazing! Carmen is amazing! I accidentally chose free shipping but I needed my items before my girlfriends birthday. Upgrading the shipping and paying the xtra cost was quick and painless! And Carmen was an absolute delight!