I don't have the words to explain what… I don't have the words to explain what a true joy it has been in dealing with Carmon today, I honestly thought that I was stuck AGAIN with a company treating me as a number and a $ sign, I can't explain how informative and concerned, and just the most beautiful human being, and even went beyond herself to help me ,I did and I will for ever be grateful to Mis Carmon and definitely be a long time purchaser, THANK YOU, THANK YOU THANK YOU!!!!!!!!!!!!! 5 stars is not even enough, I'd start at a million!!!!!

Great Customer Care! Within 30 minutes of me submitting a support ticket, Carmen wrote me back. The toy I'd just bought broke during my 3rd use and Carmen immediately offered to ship me a replacement. Excellent and speedy service!

Carmen Rocks! Great customer service! Forever customer made! I am a new customer and let me just say the customer service is GREAT! I ordered and amazing product that I love. Did my research and Eden was the only company to carry it. So I went for it, and I am not disappointed. Unfortunately, one of the products arrived damaged, no biggie it happens. I was able to get a replacement (that works wonderfully) very easily! Eden has made a repeat customer out of me! I am very satisfied with my products and the customer service I received from Carmen. She rocks! And let me add the shipping timing is pretty good! I received my package very quickly along with the replacement.

Carmen went well above and beyond my… Carmen went well above and beyond my expectations. She had my issue resolved in a matter of just a few back and forth emails. She made it seem personable and I appreciate that. Thank you Carmen.

Excellent customer service! Carmen is a gem! I was planning on placing an order for some new “equipment” and was overwhelmed with the wide but wonderful selection of items. I had an idea of what I like from past orders but also wanted to venture. I noticed that there was a chat feature, so I decided to try the chat and see what would become of it. Let me just say - I feel like I made a new friend today, Carmen. She promptly answered my product and promotion questions. I decided to test the waters and asked the awkward questions, questions that I can’t ask anyone that I know. Boy, did Carmen deliver! She not only gave me awesome recommendations but more importantly, she made me comfortable asking my questions. I eventually placed my order and am psyched to receive and test my new toys. Thank you Carmen and thank you EdenFantasys!