
Timbo the Bimbo
GBCarmen - an absolute legend! Carmen - amazing. Order issue was worked on immediately and fixed in minutes.

Swaze Records
GB5 star every issue I have she gets… 5 star every issue I have she gets right on top of it and solves the problem immediately. Great customer service

Robert
GBCarmen made my day when I texted about… Carmen made my day when I texted about warranty, I was given store credit to use for the full cost. Great customer service

Carl Borovec
GBWhen my package showed up as returned I… When my package showed up as returned I was disappointed. But Carmen has been a treasure to work with. She is quick to respond to messages. Appreciate her demeanor thru the whole process.

Henny L
GBExcellent customer service! Carmen is a gem! I was planning on placing an order for some new “equipment” and was overwhelmed with the wide but wonderful selection of items. I had an idea of what I like from past orders but also wanted to venture. I noticed that there was a chat feature, so I decided to try the chat and see what would become of it. Let me just say - I feel like I made a new friend today, Carmen. She promptly answered my product and promotion questions. I decided to test the waters and asked the awkward questions, questions that I can’t ask anyone that I know. Boy, did Carmen deliver! She not only gave me awesome recommendations but more importantly, she made me comfortable asking my questions. I eventually placed my order and am psyched to receive and test my new toys. Thank you Carmen and thank you EdenFantasys!