Every time that I have spoken with… Every time that I have spoken with Carmen she has been so pleasant and easy to talk to her. She is a wonderful representative and I appreciate all of her understanding and help.

Edited my shipping address via text… Edited my shipping address via text message in less than 10 minutes. Sent out my order the day after I placed it and included free gifts. Prompt, kind and quality service.

5 star every issue I have she gets… 5 star every issue I have she gets right on top of it and solves the problem immediately. Great customer service

Carmen Rocks! Great customer service! Forever customer made! I am a new customer and let me just say the customer service is GREAT! I ordered and amazing product that I love. Did my research and Eden was the only company to carry it. So I went for it, and I am not disappointed. Unfortunately, one of the products arrived damaged, no biggie it happens. I was able to get a replacement (that works wonderfully) very easily! Eden has made a repeat customer out of me! I am very satisfied with my products and the customer service I received from Carmen. She rocks! And let me add the shipping timing is pretty good! I received my package very quickly along with the replacement.

When my package showed up as returned I… When my package showed up as returned I was disappointed. But Carmen has been a treasure to work with. She is quick to respond to messages. Appreciate her demeanor thru the whole process.