Sue Parks
USEvery time that I have spoken with… Every time that I have spoken with Carmen she has been so pleasant and easy to talk to her. She is a wonderful representative and I appreciate all of her understanding and help.
Robert
USCarmen made my day when I texted about… Carmen made my day when I texted about warranty, I was given store credit to use for the full cost. Great customer service
Carl Borovec
USWhen my package showed up as returned I… When my package showed up as returned I was disappointed. But Carmen has been a treasure to work with. She is quick to respond to messages. Appreciate her demeanor thru the whole process.
TR
USCarmen Rocks! Great customer service! Forever customer made! I am a new customer and let me just say the customer service is GREAT! I ordered and amazing product that I love. Did my research and Eden was the only company to carry it. So I went for it, and I am not disappointed. Unfortunately, one of the products arrived damaged, no biggie it happens. I was able to get a replacement (that works wonderfully) very easily! Eden has made a repeat customer out of me! I am very satisfied with my products and the customer service I received from Carmen. She rocks! And let me add the shipping timing is pretty good! I received my package very quickly along with the replacement.
Ginger Perry
USGreat customer care and love I had a product issue and reached out to customer service. Carmen got back to me quickly and help me resolve the problem. Carmen was amazing!