5 star every issue I have she gets… 5 star every issue I have she gets right on top of it and solves the problem immediately. Great customer service

Carmen was awesome ❤️ she understood my… Carmen was awesome ❤️ she understood my issue and was very considerate about the situation and helped me resolve the situation. I'm differently going to stay with this store and recommend it to my friends ❤️

Carmen was friendly and communicative Carmen was friendly and communicative. She solved my issue quickly. Thanks for the great service.

Excellent customer service! Carmen is a gem! I was planning on placing an order for some new “equipment” and was overwhelmed with the wide but wonderful selection of items. I had an idea of what I like from past orders but also wanted to venture. I noticed that there was a chat feature, so I decided to try the chat and see what would become of it. Let me just say - I feel like I made a new friend today, Carmen. She promptly answered my product and promotion questions. I decided to test the waters and asked the awkward questions, questions that I can’t ask anyone that I know. Boy, did Carmen deliver! She not only gave me awesome recommendations but more importantly, she made me comfortable asking my questions. I eventually placed my order and am psyched to receive and test my new toys. Thank you Carmen and thank you EdenFantasys!

Great customer care and love I had a product issue and reached out to customer service. Carmen got back to me quickly and help me resolve the problem. Carmen was amazing!