Excellent Products and Service! We've been using hismith for quite awhile now, and besides their products being excellent and accurate to their descriptions, their customer service is just as good, if not better. The responses are always friendly, quick and accurate. I recently forgot to put expedited shipping on our last order, and when I emailed them to see if I could pay the extra to have it changed if there was still time, they said because I'm an old customer, that they would change it for me, no charge. That's customer service for you. Highly recommend these guys!

For what you get, they should probably charge more... We were looking for a premium sex machine that was powerful, fast, quiet, and easy to adjust. If these are what you want as well, get the 4.0 Premium (HS03-APP). From purchasing to setup and usage, this machine and company delivered on every front. At first we ordered just the machine from the website, but then purchased additional accessories from their Amazon store. Once everything came, the unboxing experience was impressive, with discreet packaging and a well-designed carrying case. It was also a very light package! Setup was a breeze, with intuitive assembly and easy plug-in cords. The machine's motor impressed us with its quiet operation, even at higher settings. The controller's simplicity and safety features, like the stop button, added to the convenience. During my first ride, the machine's power and speed left me uncontrollably grunting and thinking "This machine is TAKING me." Whether in manual or automatic mode, it provided intense pleasure without interruption. For anal use with a bigger Bad Dragon, you don't have to worry about lack of power, but I would recommend positioning against a wall for stability. Switching to vaginal use for my wife, the machine effortlessly handled larger attachments and varied positions. The KlicLok attachment connectors prevented our dildo from spinning, making the curve hit all the right places. After weeks of use, the machine continues to perform flawlessly, showcasing its engineering and high-tech attention to detail. For those seeking luxury tech without the premium price, the Hismith 4.0 Premium is a game-changer. Hismith was great to answer questions I had as well!

Terrific customer support. The machine is well made and I recommend this company. We had a problem with the wire on the controller and it took awhile to figure it out. It was totally our fault. We needed to replace the controller we inadvertently destroyed the first time we used it. The quick response from Hismith was appreciated. The company stepped up with a partial voucher and expedited shipping at no additional cost. So easy to work with. I am not so tech savvy and the customer support made all the difference.

Product is decent Product is decent. Problem is you are immediately shuffled to some POS Chinese company. Don't pay for expedited shipping. Product won't show, they start claiming backorder BS. Do yourself a favor and use paypal so you have some recourse. Typical F-ing Chinese sh#t.

Convenient and simple! I just purchased a hismith premium sex machine 3.0 and the store was convenient, offered free shipping, and my favorite thing was the coupons they give you right on the site so you can save money without having to search all over the internet for voucher codes!