I enjoy shopping here and love… I enjoy shopping here and love everything that arrives. They have great quality and very friendly customer service rep. Highly recommended

This was my first time buying This was my first time buying on the website. I decided to make a purchase back in November 2021 for some robes. These were intended for my bridesmaid for my wedding in 2022. It is now February 2022 and I have yet to receive my full order. I have emailed and called customer service and there is still no ETA. Also, after 16 weeks if they haven’t sent the rest my pending order they will just cancel it. So if you have a special event coming up take into consideration that you might not get your order in full. It’s quite the inconvenience. In my case I will have to repurchase all the robes somewhere else so they can match. I hope no one else has to experience the same.

Purchased the priority shipping Purchased the priority shipping back Sept 23rd it is now Sept 29th. Was told that priority only guarantee is that after they ship it and not before. So if it takes 2 months for them to ship it you wasted your money on priority shipping.

Very very rude and disrespectful!! Very very rude and disrespectful!!! Stephanie is always the one on live chat and she is rude and hostile, BEWARE!!! I ordered a corset for a Halloween costume and had to return it because it arrived broken. I was approved for a return so I returned it. I had to buy my own label and returned it within 24 hours. I just got a notice saying "Refused return" and they claim there's hair all over it and bodily liquids! What?! I NEVER wore this due to it arriving broken and I dont have hair, I have a bald head, also no animals. Stephanie kept yelling at me and making stuff up as she went! Never ordering here again!

Save yourself the trouble and shop somewhere else Bought 2 Snow White costumes in September and couldn’t get my money back when I was going to return them because they were considered “costumes.” So I was stuck with $99 store credit. Finally bought 2 dresses with my credit 8 months later. Got one dress and it was horrendous and the other one didn’t come and they said “will ship in 2-4 weeks because it’s out of stock.” I went to go return the dress I got and the return policy is so specific, making you write on paper asking for refund or exchange, package it perfectly, has to be within 7 days of delivery and they make you pay for return fee. Save yourself the trouble and shop somewhere else.