Ordered 3 weeks ago and ghosted I ordered two items 3 weeks ago and have not heard from them since my order confirmation. None of the phone numbers on their site work. They also haven’t responded to email. Almost $100 lost. I would not recommend. I was comfortable because I saw these reviews but it looks like they all came in around the same time so could be a scam site.

Anna was super friendly Anna was super friendly, helpful and solved the issue my issue fast. I had a wonderful experience. One guy from Gap, PA

Excellent Customer Service Excellent Customer Service, they try their best to ensure that the order arrives in a timely manner. One star removed because of the slow navigation. I have fast internet but it was still pretty slow. They need to upgrade the hosting lol.

No refund for incorrect item after I followed their return instructions I ordered a harness. They sent me one in the wrong color. I contacted them to return it, and they took weeks to approve the return. Then they told me to ship it to an address in Canada, despite their website claiming that everything ships from the US. I shipped it to Canada and sent them a picture of the receipt so they could refund me and reimburse for shipping. A month later, I haven't received a refund, and they've stopped responding to my emails. I'm out not only the $90 I spent on the harness, but also the $20something I spent on shipping it to Canada.

My parcel arrived broken but customer… My parcel arrived broken but customer service of this store helped me and fixed the problem very fast! Will order again from this store.