Kinda slow on order processing This is the website for a small business. I’d placed an order a couple of days ago, and received the email confirmation, but there was no comm from the seller regarding the shipping info. Also, I was unable to reach out since the contact numbers provided are not operational. Got a response from the seller after two days when I opened a dispute on PayPal. The prices are better than other stores though, so I guess that’s what you get!

Exceeded ALL expectations! I cannot find anything negative to say about this store. The products were exactly as described and shown and delivery was made in a timely manner. Above all else the customer service was impeccable: professional, discreet and completely helpful, something that is absolutely essential for a business in this particular industry. The website itself is modern, easy to navigate, very well put together and clearly categorised, with a very professional finish. I highly recommend Sextoyzone, it exceeded every one of my (our) expectations - a huge thumbs up!

Excellent company to deal with My opinion about this store? Could not say nothing bad. I received what was ordered and the shipping was fast by FedEx. I could not say loved the product, but it's not a store's fault. The store also stayed behind "free shipping" guarantees even my cart was such low.

No refund for incorrect item after I followed their return instructions I ordered a harness. They sent me one in the wrong color. I contacted them to return it, and they took weeks to approve the return. Then they told me to ship it to an address in Canada, despite their website claiming that everything ships from the US. I shipped it to Canada and sent them a picture of the receipt so they could refund me and reimburse for shipping. A month later, I haven't received a refund, and they've stopped responding to my emails. I'm out not only the $90 I spent on the harness, but also the $20something I spent on shipping it to Canada.

Don't Even Bother Ordering from this site I placed an order and then they CANCELLED IT Claiming that due to some agreement between and their supplier for the item I ordered, they can ONLY SHIP FedEx. I can't Get FedEx, there should be NO SUCH RULE ALLOWED. FedEx DOES NOT Provide service to the Entire USA