All items I have received using… All items I have received using sextoyzone have been in good order and also in the condition they described. They have also arrived in a timely matter.

I ordered a product and when it came in… I ordered a product and when it came in it wasn’t quite what I expected. I contacted the site, a person responded to me within a week. Sent me out another product that I had within the next week.

Kinda slow on order processing This is the website for a small business. I’d placed an order a couple of days ago, and received the email confirmation, but there was no comm from the seller regarding the shipping info. Also, I was unable to reach out since the contact numbers provided are not operational. Got a response from the seller after two days when I opened a dispute on PayPal. The prices are better than other stores though, so I guess that’s what you get!

Excellent company to deal with My opinion about this store? Could not say nothing bad. I received what was ordered and the shipping was fast by FedEx. I could not say loved the product, but it's not a store's fault. The store also stayed behind "free shipping" guarantees even my cart was such low.

Horrible customer service they flat out… Horrible customer service they flat out ignore you. I ordered a product and tried to return it unopened and unused and they refuse to respond to emails or calls. It's been weeks and they still haven't responded.