Jason Prashaw
GBVery quick I received my doll in… Very quick I received my doll in excellent condition and it was packaged really well I'm very happy with True Touch Doll she's so realistic
O. F.
GBTry Another Manufacturer, Preferably in the US! Should have been made, with a lighter skeleton material, Such as, PVC, Or Alluminum Alloy! One Leg is slightly Longer than the other, And the Doll Looks Nothing Like the Advertisement! If Nothing else, I get a good workout, just taking it in and out of the closet!
B.
GBWould definitely recommend this… Would definitely recommend this company. Purchases of this nature can be sketchy. But right from the start there were no surprises. I had a few questions. All my emails were answered the same day if not within the hour. 3 weeks exactly from my order day my doll showed up. Packed perfectly for he trip from China. Literally 1/2 way around the world. She was every bit as pretty as the pictures on the site. One recommendation, check Utube for care and maintenance. Lots of good vids. there for this type of thing. I think you’ll be happy ordering from this company. Also the prices are very reasonable. Enjoy.....B.
T.S.
GB9/10 would buy again 9/10 would buy again The rating gets 5 stars over 4 for the reasons that the company really does take pride in their work and to take care of the customer, I feel thats actually one of the most important pieces. You get emails updating you on the status, unfortunately a hiccup ended on my part where the doll was shipped but no tracking number was sent, and later receiving an email to review it. How am I supposed to review whst I dont own yet? I contacted support and sure enough not even 24 hours later a response was sent with a tracking number. THAT'S how you win customers, keep up the great support! The doll itself looked great when it arrived, came carefully packaged, bundled up and super safe for shipping, arrived about 3 weeks after purchase, especially during Christmas. The doll is heavy, so it ruins a few positions I honestly prefer, but thats minute compared to the positives. Good job True Touch!
Bill
GBI have left two emails asking where's my order??? I have left two emails asking where my order is and there has been no response. To date, I have never received the solvent and if this is not rectified in the near future, will be pursuing a dispute with my bank to get my money back. Please advise ASAP...