Gerald Sweet
CAOrdered 2 online packages on the 28th… Ordered 2 online packages on the 28th of April , still have not arrived , I’ll be sending them back for a refund if they ever arrive and I’m going to update this review when I get my answer and post the screenshots so everyone can see that this company is a joke and they do not care they do not help with these situations. They just want you’re money and when they get it you are irrelevant 💯 screenshots coming
Humberto Montero
GBANSgear Exemplifies Professionalism ANSgear has been my go-to since I began to paintball again in the last couple of months. Every item I have purchased has always arrived in perfect condition and all items were clearly packaged professionally. During this last purchase, there was a bit of an issue due to the shipment method, however, the customer service provided by Jesse was absolutely incredible. He was able to rectify the issue in record time and demonstrated a care for the customer that you don't always see. I will definitely remain a life-time customer of ANSgear.
Ean Sadler
GBThe BEST possible online Paint Shop I have never had a bad experience with this company. I would say the only downside to their website is their size charts, everything fits big so order small. Besides that they are the best paintball store you can find. An insane amount of products and options, so many things to customize my gear set. I have had many dealings with customer service regarding gun leaks, product defects, improper sizing, etc. they are always communicative and helpful. Most recently, I bought a marker OCT 2021, I ended up getting out to the field in mid JAN and there was a leak in the marker. I reached out to ANS customer service and they sent me a shipping label to get it to their shop, within a few days I received an email detailing the issues with the marker and what was corrected. They shot some paint through it, and are sending it back my direction and I’ll have it in a little under a week. For free. Not a dime out of my pocket besides the $8 for shipping to them.
Giovanni Giodude
GBShipped me broken tank Worst costumer… Shipped me broken tank Worst costumer service all the way up to the manager they talk down to you they talk over you they make fun of you and do not stand by their word completely heart broken I loved this website but I will not be treated like a child. All I wanted was a fixed tank and instead got nothing but rude remarks and aggravation so upset
Stacia Harger
GBSent us defective gear Sent us defective gear. Got the RMA from th assuring me we would get a full refund. They ended up charginge a restocking fee to return totally defective equipment. Having to file a complaint against them to get the rest of my money. The paintball arenas in our area all warned us to avoid them due to this practice of theirs. Save yourself a headache and buy from someone else.