Phillip Amaral
GBAns system auto fills address Ans system auto fills address. So they ship packages to wrong address. Twice now even after calling and trying to correct the issue. Terrible customer service.
Bryan
GBOrdered over $400 worth of gear on… Ordered over $400 worth of gear on September 10th. Said on website that everything was in stock. After they automatically took the money from my account, half of what I ordered isn't in stock. Still haven't received my order. Also there "customer service " hours aren't what is posted. Says 8 but no one answers until after 11.
Stacia Harger
GBSent us defective gear Sent us defective gear. Got the RMA from th assuring me we would get a full refund. They ended up charginge a restocking fee to return totally defective equipment. Having to file a complaint against them to get the rest of my money. The paintball arenas in our area all warned us to avoid them due to this practice of theirs. Save yourself a headache and buy from someone else.
Randy Connelly
GBPaid for USPS Priority Shipping Paid for USPS Priority Shipping. AnsGear site clearly shows my zone and it should take no more than 3 days. They shipping it out, sent me a notice, but now it's taking 5 days and they blame it all on USPS. I paid $28 extra for nothing. I use USPS Priority all the time and it's 2-3 days, anywhere in the USA from my home in Texas. AnsGear Customer Service folks are rude, rude, rude and refuse to help. No way to escalate. Only way is through some generic email or chat. Buyer Beware. I'll send the Paint Ball guns back and never do business with them again.
Rav Patel
GBShady business practices and false advertising. Shady business practices and false advertising. Purchased a new Ninja air tank. Received a tank with 11/21 born date (1 year old) even though it's advertised as new/5 year hydro. Was told their internal "policy" is that tanks are "new" as long as it's within 1 year of born date. Offered refund, but at my expense of shipping it back. Look elsewhere for gear. Plenty of other paintball stores online that would at least offer some kind of discount for an old tank.