Randy Connelly
GBPaid for USPS Priority Shipping Paid for USPS Priority Shipping. AnsGear site clearly shows my zone and it should take no more than 3 days. They shipping it out, sent me a notice, but now it's taking 5 days and they blame it all on USPS. I paid $28 extra for nothing. I use USPS Priority all the time and it's 2-3 days, anywhere in the USA from my home in Texas. AnsGear Customer Service folks are rude, rude, rude and refuse to help. No way to escalate. Only way is through some generic email or chat. Buyer Beware. I'll send the Paint Ball guns back and never do business with them again.
nick mattia
GBANS GEAR TERRIBLE CUSTOMER SERVICE !!!!! Called ANS gear explained to them that FedEx is incompetent delivery company and to drop it off at local Mail box company. The mail company excepts FedEx delivery and are great to work with. ANS gear didn’t follow up by calling FedEx to drop of at local mail company. I called ANS gear after FedEx first failed attempt and asked why they didn’t set it up with local drop off company. ANS gear didn’t care and will not shop with them again. ANS GEAR ALL AROUND TERRIBLE CUSTOMER SERVICE !!!!!!!!!
Trey Nguyen
GBNo quality control Is there no quality control when they ship out their products? Out of the 10 items I purchased totaling about $400, I received my order all in one package and was missing 3 items! Now I have to chase them through emails etc to find out when I will be getting my stuff or a refund. I don't plan to buy here ever again. I'd rather pay more than to deal with this hassle or incompetence. Poorly run operations.
Brian
GBUnprofessional, rude, lazy. Unprofessional. Terrible customer service--lazy and rude. They act like they are doing you a favor by letting you ordered from them. Also, I qualified for free shipping according to the rules on the site, but they decided to charge me anyway. I will never use this company again and am currently searching for someone else to order from.
Joseph McWilliams
GBI have ordered with this company a few… I have ordered with this company a few times and every experience was full off issues such as mismatched products a completely unsafe tank that was 138 bucks. And I had nothing but bad paintballs. Overall it’s just not worth the head ache and stress when there’s great company’s out there