Humberto Montero
GBANSgear Exemplifies Professionalism ANSgear has been my go-to since I began to paintball again in the last couple of months. Every item I have purchased has always arrived in perfect condition and all items were clearly packaged professionally. During this last purchase, there was a bit of an issue due to the shipment method, however, the customer service provided by Jesse was absolutely incredible. He was able to rectify the issue in record time and demonstrated a care for the customer that you don't always see. I will definitely remain a life-time customer of ANSgear.
Trey Nguyen
GBNo quality control Is there no quality control when they ship out their products? Out of the 10 items I purchased totaling about $400, I received my order all in one package and was missing 3 items! Now I have to chase them through emails etc to find out when I will be getting my stuff or a refund. I don't plan to buy here ever again. I'd rather pay more than to deal with this hassle or incompetence. Poorly run operations.
Brian
GBUnprofessional, rude, lazy. Unprofessional. Terrible customer service--lazy and rude. They act like they are doing you a favor by letting you ordered from them. Also, I qualified for free shipping according to the rules on the site, but they decided to charge me anyway. I will never use this company again and am currently searching for someone else to order from.
Giovanni Giodude
GBShipped me broken tank Worst costumer… Shipped me broken tank Worst costumer service all the way up to the manager they talk down to you they talk over you they make fun of you and do not stand by their word completely heart broken I loved this website but I will not be treated like a child. All I wanted was a fixed tank and instead got nothing but rude remarks and aggravation so upset
findyordestiny
GBAnsgear must think we are stupid Ansgear must think we are stupid. I was very close to pulling the trigger on a Ninqa Pro v2 regulator. Here is my problem with them. The std pro v2 has a steel bonnet, Ansgear's description says it comes with a aluminum bonnet. The aluminum bonnet makes it a pro v2 ultralight. A marker tank threads are aluminum, aluminum to aluminum will sieze and gall unless you use antiseize. Not desireable by any means when using hpa. Buyer beware!