Defective products, refusing to refund They sent me products with manufacturing defects, hair in the packaging etc. The customer service staff has the intellectual ability of a subway sandwich, gives misleading instructions and is not interested in customer satisfaction. They tried to keep the returned products and my money. Chargeback with credit card company is sadly the only way to reach a resolution.

Customer service is horrible. They have a good product. But that doesn't excuse the horrible customer service. Approach their customer service staff as if they are impaired 3 year olds. They can't even take simple instructions that are standard for any reputable shipping company. These guys are spare parts. Get a real customer service team because the level of idiocy is hurting your bottom line.

Disgruntled customer Been a customer for few years, never had an issue until recently. The customer service jerk was not helpful. Ordered the lube and the texture and consistency was wayyyy off from its original consistency. It just doesnt spread with their products like its supposed to now which makes it not work well and they only offered a 10% discount next time i shop like! You lost a customer, good job

Meh! Mediocre product made of questionable materials at a high price simply due to the name. It's not the worst in the world, but you can get better products made form actual platinum cured silicone elsewhere. Your body will thank you.

occasionaly Well I purchased the Stamina Fleshlight along with the vibrating cockring. I really love the cockring however the vibro it uses seem to drain batteries super fast and also is quite finicky (doesn't even use the button just twist and it's on.) and the flestlight has a not so stable setup in which the sleeve sing in and goes crooked in which the plastic can scrape up your penis unless adjusted (which in the heat of the moment is quite a pain). so if I could go back I would just buy the cockring with additional vibros.