The promo mails is false The promo mails is click bait, they do not complie with what they promote and example "Get a FREE Fleshlight mystery sleeve with minimum purchase!" my purchace was 80 euro, slightly above minimum, but when contact whith company, minimum is 150 euro that was not stated in promo

They frequently send you defective products, but don't always replace them Over the past year I have ordered 6 items from Fleshlight, 3 sleeves, 2 cases, and a drying unit. one of the cases and two of the sleeves were defective. This quality control is absolutely terrible and to top it all off, they only replaced one of the cases and a single sleeve. The last sleeve has significant deformations in the internal texture at the points that people like enough to purchase/recommend the sleeve. Upon sending them images of the internal texture being misshapen and significantly deformed at the exact points that I bought that very sleeve for they tried to claim that "The injection molding process sometimes has bubbles" or some corporate bs instead of just admitting that their product is defective and their quality control is crap. Amazing how they are willing to lost a $1000+ dollar customer over one replacement item.

ITEM NEVER ARRIVED EVEN AFTER 19 DAYS Absolute rip-off company! Item ordered and hasnet arrived 19 days later. Lost in shipping. They will not refund or re-ship saying it now takes 3-4 weeks to Hawaii. That means these itiots put my package on a ship to HawaII. tHEY CHARGED ME 16 DOLLARS FOR THE SLOWEST SHIPPING SERVICE AVAILABEL. usps priority mail would have been 13.90! I will never order from them again. WARNING do not get ripped off by these guys. iTEM TRACKING NUMBER DISAPPEARED 9 DAYS AGO.

Overall, pretty good. The product is great and certainly feels as one would expect, ( pretty close to the real thing in some respects). The problem is everything before and after the self pleasing. It's big and clunky and you have to clean it meticulously after use and prepare it before use and the last thing you want after a nice self pleasuring session is to then go clean something. The sensation is certainly better than your hand, but the hand is still the gold standard whereas when you have the time and can really do the prep the flesh light is a sometimes thing.

Disgruntled customer Been a customer for few years, never had an issue until recently. The customer service jerk was not helpful. Ordered the lube and the texture and consistency was wayyyy off from its original consistency. It just doesnt spread with their products like its supposed to now which makes it not work well and they only offered a 10% discount next time i shop like! You lost a customer, good job