Defective products, refusing to refund They sent me products with manufacturing defects, hair in the packaging etc. The customer service staff has the intellectual ability of a subway sandwich, gives misleading instructions and is not interested in customer satisfaction. They tried to keep the returned products and my money. Chargeback with credit card company is sadly the only way to reach a resolution.

Don't waste your money Don't waste your money. I can assure you, your hand and even a sock are much better than this useless product. Also, they don't take returns or issue refunds, so once you've discovered how inadequate this product is, you're stuck with it. Well, I guess the case could make for an interesting vase. I purchased the Turbo Thrust, copper, and found it offered little to no special feeling.

Horrible company Horrible company. Horrible customer service. Never received my order. Company claims that USPS delivered my package to my mailbox. How can a four pound package filled with sex toys fit inside a small mail slot? I emailed, no response. I called, no response. I wasted $150 bucks on these scammers.

The promo mails is false The promo mails is click bait, they do not complie with what they promote and example "Get a FREE Fleshlight mystery sleeve with minimum purchase!" my purchace was 80 euro, slightly above minimum, but when contact whith company, minimum is 150 euro that was not stated in promo

Defective product, noexistent customer service I have purchased many Fleshlights. However recently quality has declined significantly and 2 of the 3 Fleshlight sleeves I ordered came defective. I took pictures after turning the sleeves inside out to show the defect. The customer service person was rude and denied they were defective. Very poor, dishonest customer service. I'll have to have Visa refund me since the company refuses to honor their own defective product policy