Defective product, noexistent customer service I have purchased many Fleshlights. However recently quality has declined significantly and 2 of the 3 Fleshlight sleeves I ordered came defective. I took pictures after turning the sleeves inside out to show the defect. The customer service person was rude and denied they were defective. Very poor, dishonest customer service. I'll have to have Visa refund me since the company refuses to honor their own defective product policy

Horrible company Horrible company. Horrible customer service. Never received my order. Company claims that USPS delivered my package to my mailbox. How can a four pound package filled with sex toys fit inside a small mail slot? I emailed, no response. I called, no response. I wasted $150 bucks on these scammers.

ITEM NEVER ARRIVED EVEN AFTER 19 DAYS Absolute rip-off company! Item ordered and hasnet arrived 19 days later. Lost in shipping. They will not refund or re-ship saying it now takes 3-4 weeks to Hawaii. That means these itiots put my package on a ship to HawaII. tHEY CHARGED ME 16 DOLLARS FOR THE SLOWEST SHIPPING SERVICE AVAILABEL. usps priority mail would have been 13.90! I will never order from them again. WARNING do not get ripped off by these guys. iTEM TRACKING NUMBER DISAPPEARED 9 DAYS AGO.

Disgruntled customer Been a customer for few years, never had an issue until recently. The customer service jerk was not helpful. Ordered the lube and the texture and consistency was wayyyy off from its original consistency. It just doesnt spread with their products like its supposed to now which makes it not work well and they only offered a 10% discount next time i shop like! You lost a customer, good job

Almost 3 weeks and customer service won’t answer. I ordered a Riley Reid quick shot on Oct 18 and I am now at November 5th and my order hasn’t been processed, customer service doesn’t answer their phones and do not reply to their emails. It is the worst experience I have ever had with any company. There is no way to cancel the order or anything. I’m gonna have to report fraud to my bank or something!