Horrible company Horrible company. Horrible customer service. Never received my order. Company claims that USPS delivered my package to my mailbox. How can a four pound package filled with sex toys fit inside a small mail slot? I emailed, no response. I called, no response. I wasted $150 bucks on these scammers.

Don’t spend your money unless you like throwing money away and being ignored when receiving faulty items! Initial enquiry response good (they want your money) After receiving product - quickshot launch, the item was faulty out of the box, £140 item not working out of the box is just incredibly bad, first response from company was generic. I sent email with video evidence as requested to prove item was faulty. Since then I have sent 9 or more emails to request a refund and that I will ship item back, no response. Truly shocking! Hence the poor review, if I could leave a zero score I would. Very poor service and would advise people to not buy anything from fleshlight directly. Unless you like throwing money away.

occasionaly Well I purchased the Stamina Fleshlight along with the vibrating cockring. I really love the cockring however the vibro it uses seem to drain batteries super fast and also is quite finicky (doesn't even use the button just twist and it's on.) and the flestlight has a not so stable setup in which the sleeve sing in and goes crooked in which the plastic can scrape up your penis unless adjusted (which in the heat of the moment is quite a pain). so if I could go back I would just buy the cockring with additional vibros.

Defective products, refusing to refund They sent me products with manufacturing defects, hair in the packaging etc. The customer service staff has the intellectual ability of a subway sandwich, gives misleading instructions and is not interested in customer satisfaction. They tried to keep the returned products and my money. Chargeback with credit card company is sadly the only way to reach a resolution.

Here is a company that cares nothing… Here is a company that cares nothing for its customers. It doesn't matter how many times you write them asking for sales help. They will never respond. Secondly, this company cares nothing about men with larger than average sized 'units'. I have written them a couple of times because I have bought 3 Fleshlights and all of them are too small and uncomfortable to use. I asked them what was the largest inside diameter mens toy that they have, and I never got a reply. Waited a couple of weeks, then sent another one. No, their email isn't in junk or spam, they just refuse to help. It is worth mentioning that there is an untapped market in the mens sex toy category. Guys like me with a 6.5 inch diameter 'unit' are left out in the cold because most sex toys are made for the average man. But if you look online about this problem, you can guess there are probably millions of us that are frustrated with this. It's really sad when a company doesn't listen to you, and can't even reply to a single pre-sales inquiry. Disheartening.