Defective product, noexistent customer service I have purchased many Fleshlights. However recently quality has declined significantly and 2 of the 3 Fleshlight sleeves I ordered came defective. I took pictures after turning the sleeves inside out to show the defect. The customer service person was rude and denied they were defective. Very poor, dishonest customer service. I'll have to have Visa refund me since the company refuses to honor their own defective product policy

Defective products, refusing to refund They sent me products with manufacturing defects, hair in the packaging etc. The customer service staff has the intellectual ability of a subway sandwich, gives misleading instructions and is not interested in customer satisfaction. They tried to keep the returned products and my money. Chargeback with credit card company is sadly the only way to reach a resolution.

occasionaly Well I purchased the Stamina Fleshlight along with the vibrating cockring. I really love the cockring however the vibro it uses seem to drain batteries super fast and also is quite finicky (doesn't even use the button just twist and it's on.) and the flestlight has a not so stable setup in which the sleeve sing in and goes crooked in which the plastic can scrape up your penis unless adjusted (which in the heat of the moment is quite a pain). so if I could go back I would just buy the cockring with additional vibros.

Don't waste your money Don't waste your money. I can assure you, your hand and even a sock are much better than this useless product. Also, they don't take returns or issue refunds, so once you've discovered how inadequate this product is, you're stuck with it. Well, I guess the case could make for an interesting vase. I purchased the Turbo Thrust, copper, and found it offered little to no special feeling.

Customer service is horrible. They have a good product. But that doesn't excuse the horrible customer service. Approach their customer service staff as if they are impaired 3 year olds. They can't even take simple instructions that are standard for any reputable shipping company. These guys are spare parts. Get a real customer service team because the level of idiocy is hurting your bottom line.