Customer service is horrible. They have a good product. But that doesn't excuse the horrible customer service. Approach their customer service staff as if they are impaired 3 year olds. They can't even take simple instructions that are standard for any reputable shipping company. These guys are spare parts. Get a real customer service team because the level of idiocy is hurting your bottom line.

Defective products, refusing to refund They sent me products with manufacturing defects, hair in the packaging etc. The customer service staff has the intellectual ability of a subway sandwich, gives misleading instructions and is not interested in customer satisfaction. They tried to keep the returned products and my money. Chargeback with credit card company is sadly the only way to reach a resolution.

Meh! Mediocre product made of questionable materials at a high price simply due to the name. It's not the worst in the world, but you can get better products made form actual platinum cured silicone elsewhere. Your body will thank you.

Sometimes you have to treat yourself I keep a couple of Fleshlights with different textures and tightness handy because sometimes I just wanna exercise and get off when there's no partner at my fingertips. This product is excellent and never kisses you goodnight at the door. You can go for a quickie or work on your endurance- which will benefit your partners when you're called upon to be the hero. Very easy to keep clean, too. I recommend taking off the cap, standing it on the closed cover, and running hot water through it for a few minutes to warm it up. Soft, supple, and springy- the closest to the real thing you'll find anywhere.

The flashlight pink that I purchased is… The flashlight pink that I purchased is like a brick in weight...these products are made to suit the 10% of men with well above endowment average size...I purchased a $20 similar product and found it a lot more pleasurable...fleshlight do make a pilot range that is better suit to average sizes, tho it dose not have female like entries, not a turn on.