ITEM NEVER ARRIVED EVEN AFTER 19 DAYS Absolute rip-off company! Item ordered and hasnet arrived 19 days later. Lost in shipping. They will not refund or re-ship saying it now takes 3-4 weeks to Hawaii. That means these itiots put my package on a ship to HawaII. tHEY CHARGED ME 16 DOLLARS FOR THE SLOWEST SHIPPING SERVICE AVAILABEL. usps priority mail would have been 13.90! I will never order from them again. WARNING do not get ripped off by these guys. iTEM TRACKING NUMBER DISAPPEARED 9 DAYS AGO.

Don’t spend your money unless you like throwing money away and being ignored when receiving faulty items! Initial enquiry response good (they want your money) After receiving product - quickshot launch, the item was faulty out of the box, £140 item not working out of the box is just incredibly bad, first response from company was generic. I sent email with video evidence as requested to prove item was faulty. Since then I have sent 9 or more emails to request a refund and that I will ship item back, no response. Truly shocking! Hence the poor review, if I could leave a zero score I would. Very poor service and would advise people to not buy anything from fleshlight directly. Unless you like throwing money away.

Disgruntled customer Been a customer for few years, never had an issue until recently. The customer service jerk was not helpful. Ordered the lube and the texture and consistency was wayyyy off from its original consistency. It just doesnt spread with their products like its supposed to now which makes it not work well and they only offered a 10% discount next time i shop like! You lost a customer, good job

Sometimes you have to treat yourself I keep a couple of Fleshlights with different textures and tightness handy because sometimes I just wanna exercise and get off when there's no partner at my fingertips. This product is excellent and never kisses you goodnight at the door. You can go for a quickie or work on your endurance- which will benefit your partners when you're called upon to be the hero. Very easy to keep clean, too. I recommend taking off the cap, standing it on the closed cover, and running hot water through it for a few minutes to warm it up. Soft, supple, and springy- the closest to the real thing you'll find anywhere.

They frequently send you defective products, but don't always replace them Over the past year I have ordered 6 items from Fleshlight, 3 sleeves, 2 cases, and a drying unit. one of the cases and two of the sleeves were defective. This quality control is absolutely terrible and to top it all off, they only replaced one of the cases and a single sleeve. The last sleeve has significant deformations in the internal texture at the points that people like enough to purchase/recommend the sleeve. Upon sending them images of the internal texture being misshapen and significantly deformed at the exact points that I bought that very sleeve for they tried to claim that "The injection molding process sometimes has bubbles" or some corporate bs instead of just admitting that their product is defective and their quality control is crap. Amazing how they are willing to lost a $1000+ dollar customer over one replacement item.