Disgruntled customer Been a customer for few years, never had an issue until recently. The customer service jerk was not helpful. Ordered the lube and the texture and consistency was wayyyy off from its original consistency. It just doesnt spread with their products like its supposed to now which makes it not work well and they only offered a 10% discount next time i shop like! You lost a customer, good job

Horrible company Horrible company. Horrible customer service. Never received my order. Company claims that USPS delivered my package to my mailbox. How can a four pound package filled with sex toys fit inside a small mail slot? I emailed, no response. I called, no response. I wasted $150 bucks on these scammers.

Almost 3 weeks and customer service won’t answer. I ordered a Riley Reid quick shot on Oct 18 and I am now at November 5th and my order hasn’t been processed, customer service doesn’t answer their phones and do not reply to their emails. It is the worst experience I have ever had with any company. There is no way to cancel the order or anything. I’m gonna have to report fraud to my bank or something!

Sometimes you have to treat yourself I keep a couple of Fleshlights with different textures and tightness handy because sometimes I just wanna exercise and get off when there's no partner at my fingertips. This product is excellent and never kisses you goodnight at the door. You can go for a quickie or work on your endurance- which will benefit your partners when you're called upon to be the hero. Very easy to keep clean, too. I recommend taking off the cap, standing it on the closed cover, and running hot water through it for a few minutes to warm it up. Soft, supple, and springy- the closest to the real thing you'll find anywhere.

Defective products, refusing to refund They sent me products with manufacturing defects, hair in the packaging etc. The customer service staff has the intellectual ability of a subway sandwich, gives misleading instructions and is not interested in customer satisfaction. They tried to keep the returned products and my money. Chargeback with credit card company is sadly the only way to reach a resolution.