This company is a scam to a large… This company is a scam to a large extent. I selected do not renew the day I signed up. They changed it and automatically charged my Amex. I have send emails no response at all. I have called all I get is a recorded message. Like the other person here I am filing a complaint with the Ny attorney General. I have also registered a complaint with Amex.

Their Customer Service is NON-EXISTENT Their Customer Service is NON-EXISTENT. I have messaged them numerous times the past few months and still have not received a reply. I found an email address on the web, emailed them, and a bot replied. I replied to the bot email, and yes, I'm still waiting for that reply. I no longer receive the types of email that I previously received regularly, on a weekly basis, ie matches, etc. The only emails I receive from JWed are the ones that are Advertisements to upgrade my account. Why would I upgrade my account when their customer service is non-existent ? I have no plans to waste any more money by renewing my membership unless there is a dramatic turnaround of their customer service. JWED, don't waste my time by replying with your excuses. Based on the other reviews I've read here, I'm not alone.

Met some very interesting and genuine… Met some very interesting and genuine singles on this service. I predominantly use the website, but of late their app as well. Could be some upgrades to their app, but nonetheless has a good interface. As a Jewish single, seeking to meet someone Jewish, I have found the site to provide the type of people I am looking for. That said, inevitably not everyone is who they say they are – but when I have found someone suspicious, I have contacted JWed directly and they have taken action.

Terrible company I do NOT recommend… Terrible company I do NOT recommend them as they seem to think they can charge against a customer’s wishes. Terrible customer service.

Non-existent Customer Service! The free account is indeed free but messaging is impossible with it. So I upgraded to paid membership ("Standard") and contacted several potential matches but they either didn't receive my messages or they did but were unable to read them or reply [impossible to know] - unless they upgraded to Standard as well. In order to remedy this, I myself would need to further upgrade to "Plus" (at an extra charge, of course). It's a silly, complicated system - and the worst part was [and is!] that JWed's customer service is NONEXISTENT. Their phone number is unattended - there is just a voice message requesting to e-mail them with any questions. I e-mailed them 6 (six) times and got no reply. What a bunch of lazy, unprofessional dorks.