Met some very interesting and genuine… Met some very interesting and genuine singles on this service. I predominantly use the website, but of late their app as well. Could be some upgrades to their app, but nonetheless has a good interface. As a Jewish single, seeking to meet someone Jewish, I have found the site to provide the type of people I am looking for. That said, inevitably not everyone is who they say they are – but when I have found someone suspicious, I have contacted JWed directly and they have taken action.

Support is non-existent. Website is not ADA Compliant I have tried to contact support via the website and via email regarding the font colors used. Light grey agsinst a white background. With vision issues, they refuse to make the correction to make the site ADA compliant,

This company is a scam to a large… This company is a scam to a large extent. I selected do not renew the day I signed up. They changed it and automatically charged my Amex. I have send emails no response at all. I have called all I get is a recorded message. Like the other person here I am filing a complaint with the Ny attorney General. I have also registered a complaint with Amex.

I have written over a dozen letters to… I have written over a dozen letters to customer service and have not received even 1 reply or acknowledgment other than automatically generated responses assuring me that someone will be in contact with me in a day. The "DAY" is now 2 weeks. I am not sure there is a customer support team as claimed. People come to a dating site in a somewhat vulnerable state, making themselves public with hopes of connecting to their "other." If the comments below are the general view of the site, JWED is failing miserably despite their grandiose claims to the contrary. At this point I have nothing but empathy for the other people disappointed in the experience. If someone from JWED contacts me and deals with my questions/issues with the site satisfactorily I am more than happy to write a letter of praise. Until that happens, they have taken my $ for a PLUS account and I have seen nothing in return.

I have tried yo cancel my account and… I have tried yo cancel my account and they are still taking money out! Won’t return emails!!!!! Going yo report them to the attorney general of my state!!