No Communication I used to get lists of those who viewed my profile. No I get nothing. I have received zero matches and zero activities of my likes. I sent a complaint and support services sent a form email that they would address the issue as soon as they can. I have received no help. I feel like I'm being scammed.

Wrongful debits and no communication JWed mistakenly charged me $41.18 CAD on 11 May 2023 and $41.11 CAD on 9 June 2023. I had deactivated my account on 24 February 2023. I had thought my deactivation automatically cancelled my subscription to the supplemental “contact any member” service. When I was later charged $21.26 CAD on 15 March 2023 for this service I contacted JWed and learned that this was not the case. I therefore had them cancel this supplemental service. And that was that, I thought. I was therefore puzzled by a charge in May. On 17 May 2023 “Dahlia” sent me the following: Hi….We appreciate you reaching out to JWed.Thank you for bringing this to our attention. This was a bug that has since been fixed. Your account will be refunded. Not only was my account not refunded but JWed charged me a second time in June. They then ignored my texts and chat. I even tried to contact them by telephone. A recorded message directed me back to online “support.” I therefore decided to reactivate my account in order to see if I could do something at my end. Lo and behold, I found that my auto-renewal was still on! JWed had told me via chat that they would cancel it after my first complaint in March. Obviously they never did. Hence these erroneous charges. Absolutely distrustful of JWed I was then forced to cancel the credit card I had on file with them. That is apparently the only solution to a problem of this kind. I liked JWed before this disappointing incident. I have wasted a lot of my time over it. Beware!

Met some very interesting and genuine… Met some very interesting and genuine singles on this service. I predominantly use the website, but of late their app as well. Could be some upgrades to their app, but nonetheless has a good interface. As a Jewish single, seeking to meet someone Jewish, I have found the site to provide the type of people I am looking for. That said, inevitably not everyone is who they say they are – but when I have found someone suspicious, I have contacted JWed directly and they have taken action.

Non-existent Customer Service! The free account is indeed free but messaging is impossible with it. So I upgraded to paid membership ("Standard") and contacted several potential matches but they either didn't receive my messages or they did but were unable to read them or reply [impossible to know] - unless they upgraded to Standard as well. In order to remedy this, I myself would need to further upgrade to "Plus" (at an extra charge, of course). It's a silly, complicated system - and the worst part was [and is!] that JWed's customer service is NONEXISTENT. Their phone number is unattended - there is just a voice message requesting to e-mail them with any questions. I e-mailed them 6 (six) times and got no reply. What a bunch of lazy, unprofessional dorks.

Compared to other sites Compared to other sites, my experience on Jwed has been great. I feel better knowing that the staff has actually looked at and approved the members, and I have spoken to some interesting people from a variety of places in the world. Not enough Jewish divorced men 50-60 but there never seems to be 🤣