I have been using JWed for many years… I have been using JWed for many years as a tool to find my match. They attract a wide rang of members giving many possible matches. JWed also has grown with the times and has added new features to make searching user friendly. They also have added the option for guidance to their singles from professionals. They share stories of success that are inspiring for those of us who are still searching. All in all JWed is a useful website / app to helping singles meet!

Terrible company I do NOT recommend… Terrible company I do NOT recommend them as they seem to think they can charge against a customer’s wishes. Terrible customer service.

Their Customer Service is NON-EXISTENT Their Customer Service is NON-EXISTENT. I have messaged them numerous times the past few months and still have not received a reply. I found an email address on the web, emailed them, and a bot replied. I replied to the bot email, and yes, I'm still waiting for that reply. I no longer receive the types of email that I previously received regularly, on a weekly basis, ie matches, etc. The only emails I receive from JWed are the ones that are Advertisements to upgrade my account. Why would I upgrade my account when their customer service is non-existent ? I have no plans to waste any more money by renewing my membership unless there is a dramatic turnaround of their customer service. JWED, don't waste my time by replying with your excuses. Based on the other reviews I've read here, I'm not alone.

I have written over a dozen letters to… I have written over a dozen letters to customer service and have not received even 1 reply or acknowledgment other than automatically generated responses assuring me that someone will be in contact with me in a day. The "DAY" is now 2 weeks. I am not sure there is a customer support team as claimed. People come to a dating site in a somewhat vulnerable state, making themselves public with hopes of connecting to their "other." If the comments below are the general view of the site, JWED is failing miserably despite their grandiose claims to the contrary. At this point I have nothing but empathy for the other people disappointed in the experience. If someone from JWED contacts me and deals with my questions/issues with the site satisfactorily I am more than happy to write a letter of praise. Until that happens, they have taken my $ for a PLUS account and I have seen nothing in return.