Good app to find your soulmate Good app to find your soulmate. It took me some time to learn how to use it correctly, but it was worth doing this because I find this app helpful in my search

Wrongful debits and no communication JWed mistakenly charged me $41.18 CAD on 11 May 2023 and $41.11 CAD on 9 June 2023. I had deactivated my account on 24 February 2023. I had thought my deactivation automatically cancelled my subscription to the supplemental “contact any member” service. When I was later charged $21.26 CAD on 15 March 2023 for this service I contacted JWed and learned that this was not the case. I therefore had them cancel this supplemental service. And that was that, I thought. I was therefore puzzled by a charge in May. On 17 May 2023 “Dahlia” sent me the following: Hi….We appreciate you reaching out to JWed.Thank you for bringing this to our attention. This was a bug that has since been fixed. Your account will be refunded. Not only was my account not refunded but JWed charged me a second time in June. They then ignored my texts and chat. I even tried to contact them by telephone. A recorded message directed me back to online “support.” I therefore decided to reactivate my account in order to see if I could do something at my end. Lo and behold, I found that my auto-renewal was still on! JWed had told me via chat that they would cancel it after my first complaint in March. Obviously they never did. Hence these erroneous charges. Absolutely distrustful of JWed I was then forced to cancel the credit card I had on file with them. That is apparently the only solution to a problem of this kind. I liked JWed before this disappointing incident. I have wasted a lot of my time over it. Beware!

SPAMMERS! SPAMMERS! if you once ever subscribed they’ll resubscirbe you without permission and then it’s Impossible to unsubscribe. The email buttons don’t work!! And once you click on to try this they then SPAM you more - 10 emails in a day! Post Frumster response: Yes this is a real person - sent through the webmaser for our domain (as is our procedure on receiving persistant spam). No idea what I'm talking about? Can you not check how many emails you send out ? In response to wasting my time with SPAM your choice is to simply get angry with me?? Nice. And since posting this review yesterday, yet loads more 'Exclusive Limited Time 40% Special' offer emails. The more one tries and unsubscribe the more emails I get...It's a joke. To be absolutely clear. When you click the 'Unsubscribe' button on these emails you're taken to a subscription page with no informaton where then asked to 'complete' it (!) with no unsubscribe options available. This is the very opposite of Unsubscribe options. Your systems clearly have issues. You send no emails to members...what's this then?? Here's the copy from the email: Hi , As an active member, JWed would like to offer you a limited time exclusive 40% discount on a Premium Subscription, enabling you to communicate with all members. In addition, we offer a discounted $9.95 for a Basic Subscription, enabling you to reply to messages. Both these discounts expire in 48hours. We wish you only best success in Finding Your Chosen One! Kind regards, The JWed Customer Care Team ------------------------------------------ Don't remember wanting this service in the first place. But either way just unsubscribe rather than argue. The webmaster for our domain has now sent a request to the email you note above with this request. How about an apology now.... do the decent thing!

Terrible company I do NOT recommend… Terrible company I do NOT recommend them as they seem to think they can charge against a customer’s wishes. Terrible customer service.