Happy Customer We received an alphabet name train for our daughter as a gift and I loved it so much that I ordered three for my good friends who have childrens birthdays coming up. Through a mail delivery mix up, I did not receive my package right away, and after emailing the company my concern, Frank offered to replace my order. In the end, my package was retrieved, but I am still pleasantly surprised with their generous company policy. Good job on keeping your customers happy! I will definitely make future gift orders and recommend them!

The name Bridgerpuzzle board was beautiful The name puzzle board was beautiful! Quality workmanship on the cutting, painting and finishing. My 2-year old is already learning his colors and knows how to put the pieces together. Before long, we’ll teach him letters and how to spell his name. A great gift!

Absolutely love my son’s name train Absolutely love my son’s name train. The colors are just as pictured, the wood quality is great and I think it’s very reasonably priced! I might even splurge and get the whole alphabet if my son loves trains as he grows into a toddler. They are a fun toy and nice to look at so they don’t have that toy clutter feel that so many plastic toys have. Thanks for the great train!

Great gift I ordered the train Sunday and it arrived in Seattle Thursday. Despite box being slightly mashed and the shredded newspaper not the best packing material all the letters, engine and caboose arrived in good shape. This is a great 1st Birthday gift!

Company needs better customer service options Received the Puzzle stool from Alphabet Train today February 26. Pretty disappointed with my purchase, the name on stool is a Boys name (it's an obvious boys name). Alphabet Train uses pink color for the 1st letter and the last letter! Rest of the name has boy colors. They have no section on their site so you can special request colors. They only paint the top of the letters and not the sides. Placed order 1/7/24, have heard nothing from Company Alphabet-Trains. I have called twice and get no response and I sent an email with no reply. Now their website is acting flaky, will not let you sign in. Just need to when order will be ready to ship. So far would not recommend this company. Edit review 2/22/24: Alphabet-Train responded to my review and they are working on order. Thank you for getting back to me. I realize it would take time to complete the stool but being able to communicate to Alphabet-Train's customer service would be an asset. Thank you.