Absolutely love my son’s name train Absolutely love my son’s name train. The colors are just as pictured, the wood quality is great and I think it’s very reasonably priced! I might even splurge and get the whole alphabet if my son loves trains as he grows into a toddler. They are a fun toy and nice to look at so they don’t have that toy clutter feel that so many plastic toys have. Thanks for the great train!

My 1 year old grandson loves it My 1 year old grandson loves it! When I called to check on the status, my call was returned and spoke to a lovely gentleman. It's a lovely keepsake!

Purchased this name train as a… Purchased this name train as a personalized gift for a new baby. Recipient always happy with this name train that the baby will never grow out of and gets displayed prominently in the baby room!!

Customer service should not send a… Customer service should not send a Final review email before item is finished and shipped. Also, it took 2 phone messages and an email to get a reply from customer service. Craftmanship would have earned you a 5 but customer service needs work.

Company needs better customer service options Received the Puzzle stool from Alphabet Train today February 26. Pretty disappointed with my purchase, the name on stool is a Boys name (it's an obvious boys name). Alphabet Train uses pink color for the 1st letter and the last letter! Rest of the name has boy colors. They have no section on their site so you can special request colors. They only paint the top of the letters and not the sides. Placed order 1/7/24, have heard nothing from Company Alphabet-Trains. I have called twice and get no response and I sent an email with no reply. Now their website is acting flaky, will not let you sign in. Just need to when order will be ready to ship. So far would not recommend this company. Edit review 2/22/24: Alphabet-Train responded to my review and they are working on order. Thank you for getting back to me. I realize it would take time to complete the stool but being able to communicate to Alphabet-Train's customer service would be an asset. Thank you.