Not only was the kitchen months delayed… Not only was the kitchen months delayed in shipping when I ordered it (even though it showed in stock when I purchased) the quality of the kitchen iron horrible. It took me hours to set up, comes in millions of parts and over 30 steps. My son who is 2 years old and plays very gently was playing with the kitchen and the part where the espresso maker is shaped and the shelf on the left snapped. It's like IKEA plywood material. I emailed customer support and received no response. Definitely not worth the money and I requested a refund, and no response from Tiny Land.

Pikler Set after sales 5* Loved their Pikler triangle set we got from Amazon. In our house move tho we lost one of the bolt pieces. After a quick reply to an email inquiry I was able to get a replacement part for $12. So thankful for great after sales customer support.

BUY IT, IT’S ADORABLE! The perfect play kitchen for our Granddaughter who just turned 1! She has been cooking up a storm, cutting veggies, and loving all the sounds this adorable kitchen makes! The ice cube dispenser is a huge hit! I highly recommend this little kitchen, quality product at a very reasonable price. Assembly by Gramps took about 30 minutes (helps that he’s an engineer)!! 5 Stars!!

Terrible customer service and warranty policy Fort kit was given as a gift at Christmas and was defective out of the box. When we contacted the company, their "warranty" only covers 30 days - which is ridiculous given that they should last more than 30 days even if we did open them before then. They did offer to send 10 new sticks and balls but when they arrived, we were required to pay duties on it in the amount of $73.49... I could have just bought another kit for cheaper than this. Still waiting on a response from them regarding a reimbursement and it has been 5 (business) days. Incredibly disappointed and will not be buying from them again.

I just purchased the modern doll house… I just purchased the modern doll house for my granddaughter’s 2nd birthday. As I was putting it together, I thought I was missing a crucial piece so I immediately reached out to customer service. Chris responded to me quickly and helped me locate the missing piece that was still tucked away in the packaging. He even sent me a diagram and picture of where exactly the piece was in the packaging. Thank you, Chris for your quick response and help! The doll house was super easy to assemble and I can’t wait for my granddaughter to enjoy this cute little house for years to come.