Perfect! My 9 month old (who is crawling/ almost walking) loves it so far. We can’t wait for her cousins to come play in it with her!

Customer service stepped in to help me 100% of the way This product was already opened and used. %%%%%%%%%%%% Update on my review. After sharing my pictures and talking to customer service, they provided me with a small refund to compensate me for my troubles. They took time to hear me out and I appreciate their prompt response. Now I'm off to build...

Haven’t received the item yet but I had… Haven’t received the item yet but I had a snafoo which was completely my fault…I didn’t switch the shipping address when I purchased my item. I immediately saw what I did and sent out an email which Annie from customer service got back to me in a most timely matter and fixed my mistake…and in a Sunday to boot! So far tiny land customer service gets 5 stars!!!

Terrible customer service and warranty policy Fort kit was given as a gift at Christmas and was defective out of the box. When we contacted the company, their "warranty" only covers 30 days - which is ridiculous given that they should last more than 30 days even if we did open them before then. They did offer to send 10 new sticks and balls but when they arrived, we were required to pay duties on it in the amount of $73.49... I could have just bought another kit for cheaper than this. Still waiting on a response from them regarding a reimbursement and it has been 5 (business) days. Incredibly disappointed and will not be buying from them again.

Customer support Fantastic customer service!!!! I would buy from this company and recommend them.