Not only was the kitchen months delayed… Not only was the kitchen months delayed in shipping when I ordered it (even though it showed in stock when I purchased) the quality of the kitchen iron horrible. It took me hours to set up, comes in millions of parts and over 30 steps. My son who is 2 years old and plays very gently was playing with the kitchen and the part where the espresso maker is shaped and the shelf on the left snapped. It's like IKEA plywood material. I emailed customer support and received no response. Definitely not worth the money and I requested a refund, and no response from Tiny Land.

great customer service Although our dollhouse came with broken and warped pieces, Tinylands customer service was fabulous. They offered to send me pieces as well as give a break in the price I paid. Within second of messaging them I had a response and in an hour had a confirmation email for the replacements. They are very committed to helping out their customer and I was incredibly impressed by their willingness to remedy the situation.

Amazing Customer Experience My daughter received a beautiful little kitchen as a Christmas gift this year. When we went to build it we discovered we had two of the same panels when we should have 2 different ones. Normally this would result in a poor review, but I contacted TinyLand support through FB messenger and they responded immediately. Life got hectic, and I didn’t get back to them with the information needed to send the replacement until 2 months later. They didn’t need me to restate my issue, and never closed the ticket. They picked right back up where we had left off, and had everything wrapped up in less than an hour. We should have a replacement panel in under a week. I just had to hop on here and say what an outstanding experience I had with the customer service. Thank you so much!!! Our little girl is going to be over the moon once we can finally put her kitchen together.

We have a few Tiny Land Products and we… We have a few Tiny Land Products and we absolutely love them. The quality is outstanding. My 8 month old loves the walker and our 3 year old loves the train set. They play with them daily. I personally love the playmat. It's so easy to clean!

Haven’t received the item yet but I had… Haven’t received the item yet but I had a snafoo which was completely my fault…I didn’t switch the shipping address when I purchased my item. I immediately saw what I did and sent out an email which Annie from customer service got back to me in a most timely matter and fixed my mistake…and in a Sunday to boot! So far tiny land customer service gets 5 stars!!!