Melody
GBPerfect! My 9 month old (who is crawling/ almost walking) loves it so far. We can’t wait for her cousins to come play in it with her!
Carolyn Brunis luc
GBCustomer service stepped in to help me 100% of the way This product was already opened and used. %%%%%%%%%%%% Update on my review. After sharing my pictures and talking to customer service, they provided me with a small refund to compensate me for my troubles. They took time to hear me out and I appreciate their prompt response. Now I'm off to build...
Michele
GBI just purchased the modern doll house… I just purchased the modern doll house for my granddaughter’s 2nd birthday. As I was putting it together, I thought I was missing a crucial piece so I immediately reached out to customer service. Chris responded to me quickly and helped me locate the missing piece that was still tucked away in the packaging. He even sent me a diagram and picture of where exactly the piece was in the packaging. Thank you, Chris for your quick response and help! The doll house was super easy to assemble and I can’t wait for my granddaughter to enjoy this cute little house for years to come.
kelsey hahn
GBNot only was the kitchen months delayed… Not only was the kitchen months delayed in shipping when I ordered it (even though it showed in stock when I purchased) the quality of the kitchen iron horrible. It took me hours to set up, comes in millions of parts and over 30 steps. My son who is 2 years old and plays very gently was playing with the kitchen and the part where the espresso maker is shaped and the shelf on the left snapped. It's like IKEA plywood material. I emailed customer support and received no response. Definitely not worth the money and I requested a refund, and no response from Tiny Land.
Colleen MacIntosh
GBAmazing Customer Experience My daughter received a beautiful little kitchen as a Christmas gift this year. When we went to build it we discovered we had two of the same panels when we should have 2 different ones. Normally this would result in a poor review, but I contacted TinyLand support through FB messenger and they responded immediately. Life got hectic, and I didn’t get back to them with the information needed to send the replacement until 2 months later. They didn’t need me to restate my issue, and never closed the ticket. They picked right back up where we had left off, and had everything wrapped up in less than an hour. We should have a replacement panel in under a week. I just had to hop on here and say what an outstanding experience I had with the customer service. Thank you so much!!! Our little girl is going to be over the moon once we can finally put her kitchen together.