Haven’t received the item yet but I had… Haven’t received the item yet but I had a snafoo which was completely my fault…I didn’t switch the shipping address when I purchased my item. I immediately saw what I did and sent out an email which Annie from customer service got back to me in a most timely matter and fixed my mistake…and in a Sunday to boot! So far tiny land customer service gets 5 stars!!!

Customer service stepped in to help me 100% of the way This product was already opened and used. %%%%%%%%%%%% Update on my review. After sharing my pictures and talking to customer service, they provided me with a small refund to compensate me for my troubles. They took time to hear me out and I appreciate their prompt response. Now I'm off to build...

BUY IT, IT’S ADORABLE! The perfect play kitchen for our Granddaughter who just turned 1! She has been cooking up a storm, cutting veggies, and loving all the sounds this adorable kitchen makes! The ice cube dispenser is a huge hit! I highly recommend this little kitchen, quality product at a very reasonable price. Assembly by Gramps took about 30 minutes (helps that he’s an engineer)!! 5 Stars!!

Not only was the kitchen months delayed… Not only was the kitchen months delayed in shipping when I ordered it (even though it showed in stock when I purchased) the quality of the kitchen iron horrible. It took me hours to set up, comes in millions of parts and over 30 steps. My son who is 2 years old and plays very gently was playing with the kitchen and the part where the espresso maker is shaped and the shelf on the left snapped. It's like IKEA plywood material. I emailed customer support and received no response. Definitely not worth the money and I requested a refund, and no response from Tiny Land.

great customer service Although our dollhouse came with broken and warped pieces, Tinylands customer service was fabulous. They offered to send me pieces as well as give a break in the price I paid. Within second of messaging them I had a response and in an hour had a confirmation email for the replacements. They are very committed to helping out their customer and I was incredibly impressed by their willingness to remedy the situation.