great customer service Although our dollhouse came with broken and warped pieces, Tinylands customer service was fabulous. They offered to send me pieces as well as give a break in the price I paid. Within second of messaging them I had a response and in an hour had a confirmation email for the replacements. They are very committed to helping out their customer and I was incredibly impressed by their willingness to remedy the situation.

Terrible customer service and warranty policy Fort kit was given as a gift at Christmas and was defective out of the box. When we contacted the company, their "warranty" only covers 30 days - which is ridiculous given that they should last more than 30 days even if we did open them before then. They did offer to send 10 new sticks and balls but when they arrived, we were required to pay duties on it in the amount of $73.49... I could have just bought another kit for cheaper than this. Still waiting on a response from them regarding a reimbursement and it has been 5 (business) days. Incredibly disappointed and will not be buying from them again.

We have a few Tiny Land Products and we… We have a few Tiny Land Products and we absolutely love them. The quality is outstanding. My 8 month old loves the walker and our 3 year old loves the train set. They play with them daily. I personally love the playmat. It's so easy to clean!

Perfect! My 9 month old (who is crawling/ almost walking) loves it so far. We can’t wait for her cousins to come play in it with her!

Pikler Set after sales 5* Loved their Pikler triangle set we got from Amazon. In our house move tho we lost one of the bolt pieces. After a quick reply to an email inquiry I was able to get a replacement part for $12. So thankful for great after sales customer support.