I received the product I ordered very… I received the product I ordered very quickly. It was boxed securely. The direction were very good to put it together. My granddaughter love the walker.

great customer service Although our dollhouse came with broken and warped pieces, Tinylands customer service was fabulous. They offered to send me pieces as well as give a break in the price I paid. Within second of messaging them I had a response and in an hour had a confirmation email for the replacements. They are very committed to helping out their customer and I was incredibly impressed by their willingness to remedy the situation.

Never got order and being denied refund Never received my order and tracking information shows order has not left warehouse. Customer service has been giving me a run around for refund after I asked to have this order cancelled after seeing it had not shipped last week. Looks like I’ll have to escalate this by reporting it as fraud to my credit card since I have not been sent a replacement or refund!

The item is great quality The item is great quality, easy to order and deliver was fast and on time.

Customer service stepped in to help me 100% of the way This product was already opened and used. %%%%%%%%%%%% Update on my review. After sharing my pictures and talking to customer service, they provided me with a small refund to compensate me for my troubles. They took time to hear me out and I appreciate their prompt response. Now I'm off to build...