I just purchased the modern doll house… I just purchased the modern doll house for my granddaughter’s 2nd birthday. As I was putting it together, I thought I was missing a crucial piece so I immediately reached out to customer service. Chris responded to me quickly and helped me locate the missing piece that was still tucked away in the packaging. He even sent me a diagram and picture of where exactly the piece was in the packaging. Thank you, Chris for your quick response and help! The doll house was super easy to assemble and I can’t wait for my granddaughter to enjoy this cute little house for years to come.

Haven’t receive my order since 17 days… Haven’t receive my order since 17 days ago that I made my order. I contacted costumer service and mention they will look into it. But haven’t received no reply again. I’m very disappointed

Amazing Customer Experience My daughter received a beautiful little kitchen as a Christmas gift this year. When we went to build it we discovered we had two of the same panels when we should have 2 different ones. Normally this would result in a poor review, but I contacted TinyLand support through FB messenger and they responded immediately. Life got hectic, and I didn’t get back to them with the information needed to send the replacement until 2 months later. They didn’t need me to restate my issue, and never closed the ticket. They picked right back up where we had left off, and had everything wrapped up in less than an hour. We should have a replacement panel in under a week. I just had to hop on here and say what an outstanding experience I had with the customer service. Thank you so much!!! Our little girl is going to be over the moon once we can finally put her kitchen together.

great customer service Although our dollhouse came with broken and warped pieces, Tinylands customer service was fabulous. They offered to send me pieces as well as give a break in the price I paid. Within second of messaging them I had a response and in an hour had a confirmation email for the replacements. They are very committed to helping out their customer and I was incredibly impressed by their willingness to remedy the situation.

Customer support Fantastic customer service!!!! I would buy from this company and recommend them.