Terrible customer service and warranty policy Fort kit was given as a gift at Christmas and was defective out of the box. When we contacted the company, their "warranty" only covers 30 days - which is ridiculous given that they should last more than 30 days even if we did open them before then. They did offer to send 10 new sticks and balls but when they arrived, we were required to pay duties on it in the amount of $73.49... I could have just bought another kit for cheaper than this. Still waiting on a response from them regarding a reimbursement and it has been 5 (business) days. Incredibly disappointed and will not be buying from them again.

So pretty and cute Baby isn’t here yet but I’ll definitely order more stuff when she arrives. Great quality and easy to put together. Customer service is top notch

The item is great quality The item is great quality, easy to order and deliver was fast and on time.

I received the product I ordered very… I received the product I ordered very quickly. It was boxed securely. The direction were very good to put it together. My granddaughter love the walker.

Never got order and being denied refund Never received my order and tracking information shows order has not left warehouse. Customer service has been giving me a run around for refund after I asked to have this order cancelled after seeing it had not shipped last week. Looks like I’ll have to escalate this by reporting it as fraud to my credit card since I have not been sent a replacement or refund!