Kayla Bertens
CATerrible customer service and warranty policy Fort kit was given as a gift at Christmas and was defective out of the box. When we contacted the company, their "warranty" only covers 30 days - which is ridiculous given that they should last more than 30 days even if we did open them before then. They did offer to send 10 new sticks and balls but when they arrived, we were required to pay duties on it in the amount of $73.49... I could have just bought another kit for cheaper than this. Still waiting on a response from them regarding a reimbursement and it has been 5 (business) days. Incredibly disappointed and will not be buying from them again.
Brittany Dicken
GBgreat customer service Although our dollhouse came with broken and warped pieces, Tinylands customer service was fabulous. They offered to send me pieces as well as give a break in the price I paid. Within second of messaging them I had a response and in an hour had a confirmation email for the replacements. They are very committed to helping out their customer and I was incredibly impressed by their willingness to remedy the situation.
Melody
GBPerfect! My 9 month old (who is crawling/ almost walking) loves it so far. We can’t wait for her cousins to come play in it with her!
Lara Gedzelman
ILBeautiful modern spin on the classic wooden doll house. Dollhouse was fresh and bright-looking, with lots of small details to add charm, like a tiny wooden hanging toy over the crib, or the mid-century art and life fixtures. The dolls can be easily swapped for more playability.
Patricia Soto
GBHaven’t receive my order since 17 days… Haven’t receive my order since 17 days ago that I made my order. I contacted costumer service and mention they will look into it. But haven’t received no reply again. I’m very disappointed