Haven’t receive my order since 17 days… Haven’t receive my order since 17 days ago that I made my order. I contacted costumer service and mention they will look into it. But haven’t received no reply again. I’m very disappointed

Terrible customer service and warranty policy Fort kit was given as a gift at Christmas and was defective out of the box. When we contacted the company, their "warranty" only covers 30 days - which is ridiculous given that they should last more than 30 days even if we did open them before then. They did offer to send 10 new sticks and balls but when they arrived, we were required to pay duties on it in the amount of $73.49... I could have just bought another kit for cheaper than this. Still waiting on a response from them regarding a reimbursement and it has been 5 (business) days. Incredibly disappointed and will not be buying from them again.

Customer service is fantastic Customer service is fantastic. I had to email the company about a shipping issue with a product I bought but it was lost in the mail because it wasn’t being tracked. Customer Service got back with me in 24 hours with a tracking number and delivered before I expected it and followed up with me excellent excellent customer service. Thank you.

So pretty and cute Baby isn’t here yet but I’ll definitely order more stuff when she arrives. Great quality and easy to put together. Customer service is top notch

Pikler Set after sales 5* Loved their Pikler triangle set we got from Amazon. In our house move tho we lost one of the bolt pieces. After a quick reply to an email inquiry I was able to get a replacement part for $12. So thankful for great after sales customer support.