Nicole
GBMy experience My carrier was originally too small. Customer service was very helpful with the tips they gave. However it was still too small after trying they’re suggestions. They sent me a new one when their suggestions were still not enough. The new carrier fits and baby is very happy being in it. Would definitely recommend this carrier to others!
Cleo
GBGreat product Very quick shipping. I didn’t trust the size chart at first, but it’s definitely correct. At first, baby did not like it one bit. But I followed the instructions and stayed calm and kept trying, now he falls asleep immediately on my chest (still doing hug position, last check he didn’t like kangaroo). This is a huge help. Thank you!
customer
GBSuper sweet gift! I was super excited to purchase the garden floral Baby K'tan wrap for a family member as a gift for her newborn. The staff was super helpful & knowledgeable answering a couple questions I had. The site, very easy to navigate. Alot of options, colors and styles. The new Mother LOVES her baby wrap. It's unique and affordable. Every new family should incorporate this baby wrap into their baby garb! Thank you Baby K'tan! 5 STARS
Teresa Tran
GBHorrible customer service Horrible customer service. Ordered a S according to the size chart and it came in and was the wrong size, reached out 3 times to see if I could exchange it for a size bigger and I still haven’t heard an answer back since before Mother’s Day. A friend recommended and I am disappointed. I will not be recommending this brand.
Pamela
GBAwesome customer service… When we received our order unfortunately it was the wrong item, however it was corrected immediately and we had our new item in a few days. I call that awesome customer service. Thank you so much