Asia
GBExtremely Impressed This is the most customer friendly company that I’ve ever had the pleasure to work with. The customer service representative’s are absolutely amazing and very helpful. They truly stand behind their products and they do everything in their power to make sure they sent you up for success!
Pamela
GBAwesome customer service… When we received our order unfortunately it was the wrong item, however it was corrected immediately and we had our new item in a few days. I call that awesome customer service. Thank you so much
Emily H
GBToo small. Unhelpful customer service. Using the size guide and going by my prepregnancy size, I purchased a small. It arrived and was a little too small for me now, even after stretching. I can put my newborn baby in it with difficulty, but he’s so high I can’t lower him enough to breastfeed. I emailed about it instead of immediately returning it (as requested on a sheet in the box), and was told to try stretching it more.
Teresa Tran
GBHorrible customer service Horrible customer service. Ordered a S according to the size chart and it came in and was the wrong size, reached out 3 times to see if I could exchange it for a size bigger and I still haven’t heard an answer back since before Mother’s Day. A friend recommended and I am disappointed. I will not be recommending this brand.
Jessica
GBGreat for newborns and very comfortable for mom! My baby and I love our baby ktan wrap! He was 6 lbs at birth so a soft wrap was the way to go till he gets big enough for a more structured carrier and the ktan is working fabulously! He goes right to sleep and I’m able to run my business with him as my sidekick (in the front of course!) Very easy to use/wear and has many position options. The website and instructions are so helpful with videos, tips and tricks to help you be successful in baby wearing!