Asia
GBExtremely Impressed This is the most customer friendly company that I’ve ever had the pleasure to work with. The customer service representative’s are absolutely amazing and very helpful. They truly stand behind their products and they do everything in their power to make sure they sent you up for success!
Ellen B.
GBTerrible Return Policy (pay for your own return shipping) I attempted buying this product from amazon originally to get my free returns. It never arrived. Forced to buy via direct to consumer website and after product didn’t even get opened wanted to return and I had to pay for the return mailing with tracking ($15). Dissatisfied that all I got via email was essentially a “too bad” read our websites return policy. Over 25% not recovered of my money because of the return policy. Wouldn’t choose to shop via website again.
HK
GBLove the product Love the product! I spent hours researching carriers, and the more hours trying tonpickf the right kind of Ktan and this organic one seems perfect for pur Summer Solstice baby girl, It is so light and soft , yet I can see the quality and firmness of the material. I will update the review once the baby is here but so far, I am thrilled.
Shaya
GBIncredibly organized bag! I had an issue with my first diaper bag l and Baby K’tan replaced it for me. I am very happy with my new bag, love the organization of it, the removable wet bag, and the changing pad that folds out so far (you need to unzip that back compartment all the way around!). Cute print, water resistant fabric, they’ve really thought of everything here! The one thing I would change is making the thermal bottle pocket taller. If you have an 8oz bottle with a lid on it, you have to kind of jam it in there. It is fine, just would be nice for that to be a bit easier.
Alyssa
GBGreat communication and delivery I only needed a replacement sash and it was very affordable and had a low shipping rate. I also received emails about my purchase right away with tracking numbers. I also received my product right when I was told I would receive it. Great communication and follow through.