Great customer service and prompt… Great customer service and prompt ordering and delivery. I needed to replace a mattress for the snuzpod 1 and it was impossible to find in the US. Luckily ababy.com was able to custom make a safe, properly sized mattress. I ordered over the phone and the customer service was on point!

Good Product Selection... The product selection, availability and fulfillment was great. The simple reason for 4 Stars and not 5 is that they stated the order would ship in 2 shipments and therefore charged me twice the amount for Shipping and Handling then shipped the order all in one box. In my opinion, I was therefore overcharged.

This was my third baby Moses bed… This was my third baby Moses bed purchase. The first two were great. This one was not. There was a large amount of black thread inside the white eyelet material. The foam on one end was deformed and bulged outward. This was a gift and we could not wait any longer to order another as the original order took so long to arrive. We were very disappointed in the quality of this bed but had to give it to our co-worker as it was as we were out of time.

Just what I needed! Only company I could find to make a custom mattress for our family cradle! I could easily choose the shape, dimensions, and thickness and they offered a fitted sheet. Mattress came within two weeks, fits great, and is waterproof! Can’t wait to use it with baby girl in September to keep our family cradle tradition!

Product arrived earlier than expected Product arrived earlier than expected. Would have given a 5 except the CSR I spoke to when I was trying to decide on size of mattress suggested that I could go larger but I decided to go 1/2 " less and it fit good. She said the mattress is soft so it would fit. But I couldn't turn if it didn't fit because custom made. Glad I didn't listen to her advise.