Great item BUT... My Neil Barrett t-shirt arrived today & is perfect, but I can't really recommend them beyond that as their customer service is nonexistent. No replies to emails & their store (which I am pretty sure is permanently shut) don't answer the phone. I’d be concerned if I had to return something as I don’t think the return address is manned. Would I order from them again? No.

May aswell throw your money away Ordered a dress for my daughters birthday, still havnt received it it says 1-4 working days for delivery item isnt even saying its been dispatched her birthday has been and gone, ive emailed countless times and shock no reply..please don't order from here. Wished I would or read reviews before hand. £110 down the drain.

Some reviews give you the jitters but..... I was a little worried about placing my order (online) after reading the previous reviews but couldn't have been happier with the service. Saved a fortune on my new jacket and (after opting for express shipping) my order was delivered in less than 24 hours! It was very well packaged too with a very posh hanger thrown in for free :-) I think it's always important to remember that people rightly like to have a moan when things go wrong but there are lots of customers who do have a good experience. I hope this review gives a little more reassurance to potential shoppers.

I waited nearly 3 weeks for my order… I waited nearly 3 weeks for my order and when I did the trainers I ordered where no longer available, still waiting on my refund, never again

Instore experience. I went instore, all staff members were very helpful in terms of finding the right sizes and styles I was looking for. Making the instore experience quick, effective and very smooth!