Some reviews give you the jitters but..... I was a little worried about placing my order (online) after reading the previous reviews but couldn't have been happier with the service. Saved a fortune on my new jacket and (after opting for express shipping) my order was delivered in less than 24 hours! It was very well packaged too with a very posh hanger thrown in for free :-) I think it's always important to remember that people rightly like to have a moan when things go wrong but there are lots of customers who do have a good experience. I hope this review gives a little more reassurance to potential shoppers.

Instore experience. I went instore, all staff members were very helpful in terms of finding the right sizes and styles I was looking for. Making the instore experience quick, effective and very smooth!

Great item BUT... My Neil Barrett t-shirt arrived today & is perfect, but I can't really recommend them beyond that as their customer service is nonexistent. No replies to emails & their store (which I am pretty sure is permanently shut) don't answer the phone. I’d be concerned if I had to return something as I don’t think the return address is manned. Would I order from them again? No.

I ordered some jeans which were… I ordered some jeans which were promised delivery within 5 days .The days came and went and then I was told they were coming via post office special delivery which again didn’t happen.I mentioned that I would cancel if they couldn’t deliver and they immediately cancelled the order without even attempting to send it.Very poor service indeed!

Shop elsewhere Ordered a gift from this site and 3 weeks later it hasn’t arrived. Order confirmed and money left my account. No update to say it had been dispatched. Contacted customer services who said it would be delivered by a certain date, no surprises that it hasn’t turned up! Now trying to get my money back… Avoid!