Instore experience. I went instore, all staff members were very helpful in terms of finding the right sizes and styles I was looking for. Making the instore experience quick, effective and very smooth!

Don't recommend shopping at this store I ordered shoes for my daughter and did not get it I tried several times to contact and got no answer I do not recommend buying in this store

Great item BUT... My Neil Barrett t-shirt arrived today & is perfect, but I can't really recommend them beyond that as their customer service is nonexistent. No replies to emails & their store (which I am pretty sure is permanently shut) don't answer the phone. I’d be concerned if I had to return something as I don’t think the return address is manned. Would I order from them again? No.

Don't use! We ordered from the company with a 2-5 day delivery, weeks later and still no update on the item being shipped. Ended up doing a charge back on our CC and suddenly it's despatched. However, what we actually got was a second hand crib instead. Scratched, no packaging, holes with paint rubbed off where it had been previously fixed together. I could have bought a second hand crib for a fraction of the price from Facebook if I wanted second hand. Emailed them and no reply, intact no reply from any emails we have sent them. Pushing forward on the CC charge back now.

I had a staff member called Adam who… I had a staff member called Adam who helped me at Threads today and he was amazing service was 10/10 looking forward to my next shop at Threads thank you Adam for all your help