Martin P
GBReturns not clear My order arrived in good time although rather stuffed into a small bag for an expensive pair of trousers. The material was not at all what I was expecting which happens with an online purchase. I looked for their returns system- looks like there isn't one, just a returns address (at your expense), no form or anything to put with it. I emailed their Customer Service to check this was correct and haven't had any reply. They certainly aren't encouraging returns, or in this case return custom.
vassos dimitris
GRworst eshop experience I placed my order on February 1st. I still haven't received anything. I have tried to contact, I have emailed and have not received any response. Τhe reason i'm writing this review is to protect other people from being scammed.
Kevin McGrath
GBDon't use! We ordered from the company with a 2-5 day delivery, weeks later and still no update on the item being shipped. Ended up doing a charge back on our CC and suddenly it's despatched. However, what we actually got was a second hand crib instead. Scratched, no packaging, holes with paint rubbed off where it had been previously fixed together. I could have bought a second hand crib for a fraction of the price from Facebook if I wanted second hand. Emailed them and no reply, intact no reply from any emails we have sent them. Pushing forward on the CC charge back now.
Jodie Campbell
GBThis company is ridiculous I don’t… This company is ridiculous I don’t think they’re aware that they are breaching consumer rights! If I could give No stars I would. I placed an order for my son on the 15/3/2024 still have yet to receive. I have sent email after email with no response! I have sent an email cancelling my order which they haven’t done and I have the right to cancel my order within the 14 day time frame! They have no working landline number which I find strange! If they were not a 4 hour drive away I would of definitely gone to the store. Honestly times are so hard and to rob people of their hard earned Money is really unfair! I will do my best to take this further.
Steve PIMLICO
GBI've been waiting for 3 weeks for my… I've been waiting for 3 weeks for my order to arrive, And have sent numerous emails (without response) Stay away from this store.