Linda Wingfield
GBExcellent customer service! I’ve ordered several times and everything is always so cute and great quality! I love the rompers because they can last 2 seasons, sometimes longer. I’ve never needed customer service until today. I ordered some things from the Cyber Monday sale, and after I purchased them I realized I re-ordered something I just got a couple of weeks ago. I emailed customer service and asked if I could exchange the item before it was processed and they gladly accommodated me! They responded quickly and exchanged the item in my order, even though it was my error.
customer
GBAmazing Customer Service! Darling selections Customer service! Summer in customer service made the experience! She was able to modify my order so it would arrive as I had hoped. Quick, efficient and extremely pleasant. Not to mention the adorable boys swim trunks and zippered long sleeve swim shirt. Ordered as a baby gift. Third time I have bought a gift from RuffleButts. People love the gift and so practical and fun!!!! Thank you Summer in Customer Service!!!
Joanne Detwiler
GBI have been stuck on an automatic I have been stuck on an automatic, very irritating robo cell phone message system from this company ? Despite contacting customer service and bring assured i would b removed from that list ! Do not order from them or you will b cursed with the same fate!!!!
Windy Amory
GBExcellent Every Easter, I buy my family bathing suits for the upcoming season. I started purchasing from Ruffle/Rugged Butts a few years ago. Their suits are such good quality, they last all season against the roughness of salt water, chlorine, and toddlers! I’ve only ever called customer service once and Marcus was perfect. I wish I could steal him away to provide customer service training to the world!
Rhonda Young
CAExcellent Experience I ordered two bathing suits- girls size 5 and boys size 8. They arrived today and I am so impressed with the quality and the design. I was initially concerned about the length of time to ship to Canada but they arrived in 2 weeks without any issues. The customer service team provided outstanding support and communication throughout the process. Will definitely order from Ruffle Butts again !!!