Annette Foster
GBGreat Customer Service I called customer service today and spoke with Marcus. I have never had a more helpful representative in my life. He was so helpful and kind and resolved my issue very quickly. Thanks for much for all your help Marcus. Annette
Caitlin
GBI've been buying RuffleButts for the… I've been buying RuffleButts for the last few years since my son was born and now I have a newborn daughter and can't stop buying clothes for her. She was a chunky baby so the size I ordered didn't fit. I called customer service to just discuss sizing and the exchange policy and the girl I spoke with was so kind. We talked for ten minutes about sizing and towards the end she sent me a label to mail my items back for an exchange. I cannot express how genuine and thoughtful the RuffleButts customer service team is. Looking forward to my exchange!
Christina Burke
GBCustomer Service is Tops RuffleButts has such amazing customer service, in addition to amazing quality clothes. I recently place an order during an amazing sale they were having, and at the time of order it said one of the items was on back order and would ship on a certain date. When that date rolled around I received an email from customer service stating that unfortunately the item will be further delayed. They apologized and offered for me to modify my order. I wasn’t in a rush and didn’t need to change my order but I really appreciate the communication and transparency. I will for sure be continuing to order from this company! First rate!
Joanne Detwiler
GBI have been stuck on an automatic I have been stuck on an automatic, very irritating robo cell phone message system from this company ? Despite contacting customer service and bring assured i would b removed from that list ! Do not order from them or you will b cursed with the same fate!!!!
Lindsay Cassidy
GBI’ll be back for more! This was my first purchase and I am beyond satisfied! I ordered 12 items and the grab bag. Everything is excellent! The grab bag had a really nice variety of items including the adorable Halloween ruffle tights!! Super happy with my purchase. I had an initial issue with my order (had selected quantity 2 do an item). The customer service team remedied this immediately with one message. Thanks for great service and an awesome product!