Positive Experience from what started out frustrating I was so very happy with my customer service from Marcus today. I had an incomplete order due to my own error and was frustrated that could not correct it myslef. Marcus was a pleasure to work with and never let on that he was anything but happy to assist. My order is complete and am so excited to give special gift to my "new" great neice coming in June 2024.

Customer Service I had ordered my granddaughter some monogrammed fall outfits for her 1st birthday. I received the adorable clothes but one of the items was the wrong size. I called Customer Service and they immediately placed a new order with the correct size and monogram to be shipped out the same day. I was told to keep the incorrectly sized item since it was monogrammed so I didn’t even have the hassle to send it back. Impressive customer service! I will be a frequent customer for sure!

I have been stuck on an automatic I have been stuck on an automatic, very irritating robo cell phone message system from this company ? Despite contacting customer service and bring assured i would b removed from that list ! Do not order from them or you will b cursed with the same fate!!!!

I’ll be back for more! This was my first purchase and I am beyond satisfied! I ordered 12 items and the grab bag. Everything is excellent! The grab bag had a really nice variety of items including the adorable Halloween ruffle tights!! Super happy with my purchase. I had an initial issue with my order (had selected quantity 2 do an item). The customer service team remedied this immediately with one message. Thanks for great service and an awesome product!

I've been buying RuffleButts for the… I've been buying RuffleButts for the last few years since my son was born and now I have a newborn daughter and can't stop buying clothes for her. She was a chunky baby so the size I ordered didn't fit. I called customer service to just discuss sizing and the exchange policy and the girl I spoke with was so kind. We talked for ten minutes about sizing and towards the end she sent me a label to mail my items back for an exchange. I cannot express how genuine and thoughtful the RuffleButts customer service team is. Looking forward to my exchange!