Caitlin
GBI've been buying RuffleButts for the… I've been buying RuffleButts for the last few years since my son was born and now I have a newborn daughter and can't stop buying clothes for her. She was a chunky baby so the size I ordered didn't fit. I called customer service to just discuss sizing and the exchange policy and the girl I spoke with was so kind. We talked for ten minutes about sizing and towards the end she sent me a label to mail my items back for an exchange. I cannot express how genuine and thoughtful the RuffleButts customer service team is. Looking forward to my exchange!
Sharon
GBI always purchase from RuffleButts and… I always purchase from RuffleButts and not only do they have the cutest clothes. They also have the BEST customer service I am always so impressed when I call in with an issue. They are attentive and always so kind. Customer support is so important for a company. Thank you rufflebutts
Rhonda Young
CAExcellent Experience I ordered two bathing suits- girls size 5 and boys size 8. They arrived today and I am so impressed with the quality and the design. I was initially concerned about the length of time to ship to Canada but they arrived in 2 weeks without any issues. The customer service team provided outstanding support and communication throughout the process. Will definitely order from Ruffle Butts again !!!
Annette Foster
GBGreat Customer Service I called customer service today and spoke with Marcus. I have never had a more helpful representative in my life. He was so helpful and kind and resolved my issue very quickly. Thanks for much for all your help Marcus. Annette
Aly Haney
GBQuality and Customer Service Excellence I ordered plaid button ups for my boys (4 and 6) along with the matching dress for my little peanut. The size 6 was on back order so, it shipped separately. It was quick to ship, but I never received it. USPS marked it delivered, but I didn’t get it. I reached out to customer service and they were quick to respond and come to a resolution. They sent out a replacement shirt right away and I received it in 2 business days - JUST in time for school pictures! I shop RuffleButts because the quality is superb. I will continue to shop because the customer service is even better.